Suria is good but their office is in KLIA Terminal 1, people landing at T2 need to move to T1 for collection. Suria representative will pick up from T1.
One clause that i didn't like is the off timing pick up and drop off charges which is bit more.
About QEEQ:8.0/10
The pricing is bit high but has to be satisfied with the service.
Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa.
Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion
About QEEQ:8.0/10
For KLIA , there was no option to choose between klia1 & 2.
I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.
Absence of physical booth at the airport makes it a little inconvenient as we have to call up hours before returning the rental car to ensure somebody will be at the drop off point to receive us.
“Booked a MyVi but gotten an Axia (smaller car). Poor service!”
About Agtran:6.0/10
I booked a Perodua MyVi but received a smaller car, Perodua Axia!
I was not informed of this before arriving and was told to either take it or leave it!
Poor service!
Sherene was an exceptional communicator. It was seamless pick up and drop off with her communication via whatsapp. I would definitely use them again.
Car provided was vey clean inside.
Really smooth transaction. They will pick you up at the arrival point and drive you to the office. Really 5 star service. Staff guides you on the process of returning the car. First ever car rental in kl and had a really wonderful experience with them. Thank you guys
The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.
Standard expectations. Nothing special w the car. Everything was okay except the weird 6 level petrol tank rule. Full tank was 8 level. Usually rental car will provide you full tank and in return you do the same.
I had to calculate and try to figure out how much petrol to put in to get to 6level of petrol. Ended up gifting extra 25%, returned the car w full tank because it just too much work to go figure out.
It’s such a silly thing but so inconvenient. Enjoy the charity petrol.
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