A lot of scratches on the car. Probably by the previous renter. One of the cheapest car rental company. Very recommended for some one visiting to the city for a couple of days. Overall is good.
The whole experience is great. We paid rm280 for 4 days, which is a real bargain. The car is clean and the engine is smooth. The personnel at the counter was very helpful. Overall, we give it 5 star.
About QEEQ:10.0/10
The booking platform is user-friendly and we will definitely book through the website again in the future.
quick and no-fuss pick-up and drop off for the car. the staff was very straightforward and showed all visible scratches and dents on the vehicle body, demonstrated all functions are working properly, like the signal lights.
About QEEQ:10.0/10
price protector was good and saved me $4 extra dollars. easy to use and nice overview on the pricings and vendors available
“Overall is great for the car rental only the search engine a bit out of order.”
About Europcar:10.0/10
Easy to communicate
About QEEQ:10.0/10
I have search The pick-up and drop off at johor downtown but after booking made it show Johor Bahru airport: it made me to contact the local operator to amend the pick-up and drop off point: hope u can adjust your system.
The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly.
I will recommend Hertz, especially for their service and kind staff.
Car was brand new just driven couple of thousand km’s. I really enjoyed driving the car.
Europe car has very tedious T&C’s which annoyed me quite a bit. Other than that I had very good first experience renting a car with them.
“not sutisefied by the deposit and extra chargers.”
About Europcar:8.0/10
One thing that very inconvenient from Europcar is the deposit, they are only friendly for credit card for deposit, not cash, or a foreign debit card with the pre-authorise feature.
And the deposit amount is RM2500, while other agency in Malaysia only collect less than RM500 (cash supported) for deposit, some agency even not collect any deposit. If you have to use debit card for the deposit, they will deduct the full amount of deposit RM2500 from your card, and return in 3 months, and they will take 2% the admin fee (RM50).
“Bad lousy emergency policy. Worse the spare tyre is just Decoration!”
About Hawk:4.7/10
Had tyre punctual on our last day rental travelling back to jb from kl. Text for emergency assistance. Lucky nearby found a workshop, and told the spare tyre is different size, cannot use. Text emergency assistance and was kept blaming is our fault to damage tyre and offer ZERO solution.
1. No body attend the counter when arrived. 3 contact phones displayed on counter but hard to get through. Waited more than 30 mins for 1 attendant to show up and serve
2. Car key with low battery. Should ensure good condition before handed over to customer. This created few inconveniences ( eg need to press multiple times for a possible car being locked) during the trip.
Car rental locations (incl. in-airport & off-airport)
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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