SAMAVEST CAR RENTAL REVIEWS IN MALAYSIA

I booked Axia but they offered me Myvi because no more Axia available. The car model is quite old, but air conditioning all functioning well. Car key remote run out of battery I guessed, because I couldn’t use it to open or lock the car door. Everytime I have to use the car key to manually open and lock the door. Other than that, all works well. Staffs are very friendly and easy approaching.

返却時にスタッフから「フロントバンパーに新しいキズが付いている。貸し出す前には付いてなかった」と言われ、スタッフが貸し出す前に撮った時言う写真には傷がついてませんでした。ただし私たちも借りる前に写真を撮っており、そこには傷が付いてなかったはずですが通信環境が悪く写真をすぐに見せることができませんでした。しばらくたつとスタッフの人は小さな傷だから大丈夫と言い手続きが終了しました。ただしその後私たちが撮った写真を通信環境のよいところで見たらキズは最初から付いてました。スタッフが見せた写真は貸し出す直前のものではなく、かなり前の写真だと思い、危うく騙されるところでした。おそらくスタッフは意図的に騙そうとしてます。 二度と借りません。とても不愉快な思いをしました。

Excellent customer service - I highly recommend them

Thank you very much

Friendly staff, vehicle in good condition. Value for money.

Great customer service by the lady who assisted us. She was very helpful and even offered a holder for the phone which we can use while driving.

Uneventful booking experience. Better if they can give more bonus points for SQ Krisflyer booking.

Nice service *****

Car was pretty worn out but usable. Check-in and check-out process was fast.

Fast pick up, friendly staff

Good

The agent at collection gave excellent service, thoroughly checking the car for damage by using a video and gave advice on parking and petrol stations on the island. Easy handover at the end.

Very easy process.

Car was in good condition AC was a little late in cooling, pickup and drop-off was smooth.

Good arrangements with discounted price thanks

Very good service, must avail

The agent who liaise with us was very friendly. It helps that they contacted us in advance and able to liaise via WhatsApp, so made communications very easy.

Excellent and efficient service

Super easy and convenient

Upgraded to Myvi car. Car is old and noisy engine. Front glass is tinted too much. vision is not clear at night.

Agent was already there when I arrived. Pick-up was smooth.

Great car rental booking app!

The car condition was very poor. The seats were torn, the foam was coming out, there were lot of vibrations and noises in the car. The process was smooth but the car condition was in itself in a very bad shape.

The platform is user friendly and easy to use. The price is competitive however qeeq should also have some sort of standards while choosing car rental companies or their fleets. I was very disappointed this time with the condition of the car.

The car was in an excellent condition. Staff were also helpful and assisted in loading our luggage in the car.

Such a breeze booking with them. Will definitely book with them again.

Car brakes failed completely halfway throughout the trip and I had to make an emergency stop. Replacement was driven to me quickly

The late Mr Lim was a very great and kind chap. Our plane was delayed by two hours, and he still happily served us without any fuss at all. I am so shocked to hear from his colleagues when I returned the car that he has passed away a day or two after I collected the car from him. My condolences to his family.

Did not use the price drop since the membership to Diamond ____ has a subscription fee. It is unlikely for customers like us tourists to need to go to Malaysia so frequently for one year.