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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9514487339
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9514487339
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Merge Car Rental, Penang Car Rental

Merge Car Rental 2000+ ratings, 11 reviews

Penang, Sabah, Malaysia

7.2 / 10 Good

Merge Car Rental - Penang Information, Car Rental Instructions & Policies

Address

Penang International Airport (PEN), Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Pulau Pinang, Malaysia

Telephone

+60177667673 / +60124677673

Pick-up Instructions

The Merge Car Rental - Penang car rental location is in terminal

The Merge Car Rental - Penang car rental staff will Initiatived provide a fixed-pickup service and no need to contact

There will be an extra charge for out-of-office hour pick up.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
04:00 -23:59
04:00 -23:59
04:00 -23:59
04:00 -23:59
04:00 -23:59
04:00 -23:59
04:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

18 - 65 years old

Young Driver Fee applies at 18 - 22 years old with charge of MYR 30 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full driver's license issued in Malaysia

Additional Extras

Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
To be confirmed
capped at MYR 30

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.4 mi from Penang Airport

Hotels

0.8 mi from Island Hostel

0.8 mi from TH Hotel Penang

0.9 mi from DR Hotel

Other Landmarks

4.7 mi from UNIVERSITY PLACE (PLAZA IVORY)

9.3 mi from Komtar

9.7 mi from Penang Jetty

FIND ME A CHEAP RENTAL
Map view of Merge Car Rental Store Location
coordinates: 5.2934292 100.2715154

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 7.2 / 10 Good

  • Vehicle condition: 3.0
  • Vehicle cleanliness: 3.4
  • Spaciousness: 2.7
  • Counter staff: 3.2
  • Pick-up location: 3.2
  • Drop-off location: 3.6
  • Pick-up time: 30-60 mins
  • Drop-off time: 0-10 mins
  • george

    Penang

    5.3 /10 Average

    Reviewed: Thursday, December 5, 2024

    confusion on pick up, long wait, language issues. Similarly on drop off, not there at agreed time, concerns on catching flight due to long wait and return of deposit, etc
    Read More >
  • S.Liew

    Penang

    5 /10 Average

    Reviewed: Thursday, December 5, 2024

    Rental car engine with weird noise and wiper was broken
    Read More >
  • S.Arumugam

    Penang

    7.7 /10 Good

    Reviewed: Thursday, December 5, 2024

    Good Customer Services.
    Read More >
  • O.Wee

    Penang

    7.7 /10 Good

    Reviewed: Thursday, December 5, 2024

    The AV system in the vehicle was not working..
    Read More >
  • C.Bernard

    Penang

    10 /10 Excellent

    Reviewed: Thursday, December 5, 2024

    Good that they are in contact with us prior to the trip, it made communications on the actual day easy. Good that everyone can use WhatsApp too.
    Read More >
  • Cora Hume

    Penang

    10 /10 Excellent

    Reviewed: Thursday, December 5, 2024

    The attendant was great. They took the deposit in cash and returned it in an envelope when we returned the car the next day. Very thoughtful!
    Read More >
  • Armand Church

    Penang

    10 /10 Excellent

    Reviewed: Thursday, December 5, 2024

    The service was good. Our flight arrived around 10:30 PM and they waited for us.
    Read More >
  • Warner Sassoon

    Penang

    10 /10 Excellent

    Reviewed: Thursday, December 5, 2024

    Satisfied
    Read More >
  • Todd Southey

    Penang

    10 /10 Excellent

    Reviewed: Thursday, December 5, 2024

    Very satisfied. Make sure to call the number provided in the system when you arrive at the airport. The arrival area has two levels; we usually exit the plane at the first floor and need to go up to the second floor to find gate 5. They prefer Visa cards without the UnionPay logo, but in practice, cards with the UnionPay logo work just as well. Overall, I am very satisfied. My basic English was not an issue as they use translation software to help you.
    Read More >
  • Elvira Kitto

    Penang

    2 /10 Poor

    Reviewed: Thursday, December 5, 2024

    1/ Arrived at the airport at night and couldn't reach the car rental company at all! The car rental company claimed we canceled the order, but I had the rental confirmation in hand and couldn't find the car. Had to take a taxi to the hotel! Finally, the rental company contacted us and promised to deliver the car the next day. 2/ They clearly took a deposit from me, but the rental company said the deposit wasn't with them and was paid to the booking platform. They charged me 937 MYR and 1409 RMB. Planned to rent for 3 days (over 500 per day), but only rented for two days!
    Read More >
  • Tab Halifax

    Penang

    2 /10 Poor

    Reviewed: Thursday, December 5, 2024

    First of all, it didn't match the description. The store is not in the airport; none of the car rental companies at the airport are this one. We had to call for the car to be delivered, and the person had a heavy accent. There was no sign as claimed. We scheduled the return for 7:20, but upon pick-up, they said 7:30. When returning, they asked us to park in a lot and gave us a card for parking, demanding an extra 20 MYR (I never encountered a car rental return that required us to pay for parking, and there was no mention of a return service fee). We parked at 7:35, and they claimed we were late, saying we should have returned the car at 7:00. Secondly, they didn't inform us that they provided a toll card, so we bought and recharged our own. Thirdly, we didn't eat durians in the car, we only ate at the stalls. It seems like they're just trying to charge us extra. Such an unreliable and non-compliant company; they recorded our credit card information, making us worried about potential fraud. Be cautious when choosing. We regret trying to save some money with this company, leading to a lot of worries afterward.
    Read More >
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