CAR RENTAL REVIEWS ON HERTZ IN HOUSTON

All good except the fact that there are no clear direction to drop thw car at the Hobby Airport. In my bookin it was mentioned Interminal drop off where as the drop off location is quite far away

All well. Perfect for this rental

las filas para recoger auto en HERTZ eran demasiado grandes, más de 25 personas esperando y solamente 2 personas en mostrador, deberían de tener más gente para hacer el proceso más rápido

Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes

As expected - what I asked for. New vehicle with 4.4 miles but no manual.

el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia

We booked a car and they advised they didn't have one available at the beginning as they had priority clients and that we needed to go to another location to pick up. After a long wait they found a car and we were set to go.

We booked at the last minute and got a great price and convenient place to pick up.

Los vidrios estaban sucios o manchados y afectaba la visibilidad.

Todo muy bien felicidades!

The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt

Excellent service I'll use them again and again, I'll also recommend them to my friends

I got the best price ever, they are simply the best

We had an initial problem in convincing them that we should be reimbursed for having to buy a new tire when we had a flat the first day, but they came through in the end and reimbursed us a month later.

Easy rental experience. Really liked being able to book car insurances in advance when renting.

I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.

I was pleasantly surprised with this company. II had actually never heard of the company prior to booking this trip. They had the lowest price for my class of vehicle by $200. I was skeptical that the transaction will go through without some false charge on the backend. I am happy to report that, over 30 days later, the transaction went off without a problem.

Nice and neat car. Spacious for our luggage requirements. Relatively new vehicle. No queue at the pick up counter. The only downside is that the car pick up counter is located at the basement at a location away from the airport and hence it was inconvenient to reach there with so much luggage.

Qeeq.com is a customer friendly application. Your help desk is very efficient and is always available. I had a couple of queries that were promptly and fully answered.

The staff was very friendly and helpfull

easy and fast

Took over an hour to get vehicle due to lack of employees to clean vehicles for pickup. Although staff tried to the best they could, it was very frustrating to have to wait more than hour in a hot, humid garage with no where to sit after traveling for almost 21 hours.