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Last updated on: May 3, 2024
23Rental Locations
12Airport Locations
Map View of Car Rental Locations in Burbank
Hertz
9.3/10
Dollar
10.0/10
FOX RENT A CAR
7.4/10
Thrifty
9.8/10
PAYLESS
2.0/10
Reviewed: May 30, 2022
Helpful staff on pickup and drop off. Easily solved issues regarding refuelling. No info anywhere (no sticker on fuel cap, no manual, nothing online etc) about what fuel the car took which was quite stressful. Solved with the help of staff, but should have been more straightforward.
Reviewed: July 17, 2019
Everything went well. Counter staff at Hertz were awesome. I would rent from them again
Reviewed: July 27, 2018
Like: FRIENDLYNESS
Dislike: My reservation is from 10:30 to 10:30, but I didn't get the car till 11:15 because the car we reserve wasn't ready, they upgraded to a similar SUV but didn't like, so wait for the car which was okay with us, but when we returned the car around 11 pm, the parking lot attendant still there, and told us that the person who take care of the return car paperwork still there just step out the office, so we wait a little, didn't return. So the attendant showed us how & where to drop key & paperwork which we did. Then later on found out they charged us 1 extra day, so have to contact them and they reversed the charges. Also would be nice if they email us the invoice after instead I had to call and requested.
Reviewed: December 3, 2023
The car was brand new and clean. I did not expect to be getting such a car in excellent condition along with a great price for a 44-day rental. And it was half the price of what I would have had to pay from other Rental Businesses. The staff was friendly and the collection/drop off process was smooth and efficient. I am extremely happy with my purchase.
Reviewed: February 2, 2019
Great experience. They didn't have the car I requested, so upgraded me for no additional charge. Even though I had to wait for about 30 minutes, the staff and manager were so kind.
Reviewed: December 25, 2019
Car had mechanical problems after I pointed it out to them they said they fixed it but i had to return car to exchange after a few days for the reason I told them about in pickup that they said they fixed
Reviewed: December 6, 2019
We had rented a Kia Sportage or similar car, and received a Jeep Renagade.The car did not feel right at pick-up, but it was Thanksgiving week and all vehicles were promised. The 2nd day of driving the heat stopped working; the 3rd day the defrosters stopped working; we went to the rental location to exchange for a different vehicle. As we drove into the agency, every light on the panel was flashing and check engine light was on. The agency representative said the motherboard had gone bad and the car should not have ben in use. After much looking, they did find a replacement car for us. We spent an afternoon of our vacation dealing with car issues. Upon arriving home, we called Fox who gave us a credit towards our next rental.
Reviewed: October 2, 2019
Reserved and expected a Special SUV/Jeep Wrangler rental and received a scratched up Mitsubishi instead. Hood, side panels, and bumper were scratched up and there was not another option to select from. Made short trip somewhat disappointing.
Reviewed: September 28, 2019
On pick up in Burbank CA they did not have a car for us although we reserved one over a month before the trip. After about 25 minutes inside we were told to go upstairs and they would help us there. The problem is that for 15 minutes we could not find anyone to assist us and when they did we had to wait for the car to be washed. Never before had we had this much trouble with a car rental.
Reviewed: July 29, 2019
Waited for someone to show up at the counter for 10 min - -No show. Went to a competitor and rented a car
