Excellent experience.

Really great rental experience this time. I landed in Tucson pretty late, but thanks to the clear instructions on my booking it was super easy to find the rental location. The staff were very friendly and professional, didn’t try to upsell me anything, and processed everything quickly. Picking up the car was smooth and straightforward. Returning the car was just as easy: even though there were several cars ahead of me, the staff checked mine very quickly. The whole return process took less than 10 minutes—they just walked around the car once and that was it, no delays at all. Overall, incredibly convenient.

Not bad, the process was quite fast, but there's usually only one person at the counter, so you have to queue up.

The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!

Great competitive rate!

Worked very well. Customer service agent apologies for not being able to offer a Porsche. I was expecting all sorts of add ons at the counter but there weren't any.

Worked very well. Would recommend.