BARGAIN CAR RENTAL REVIEWS

I waited for a long time to get the car because at first the agent allotted a car to me that was not cleared / no key available. Then she could not reverse the process and had to wait for a supervisor which had a difficult time also to switch to new car that was actually available and cleaned on the outside but pretty dirty on inside. No compensation for long wait was offered nor an upgrade . ☹️

I rented a car in Brisbane a few days before and that service as well as the car received were outstanding.

The car we ordered was not the vehicle we ordered. We had our tall son with us who needed head and leg room in the back of the vehicle. We also ordered a vehicle that was not too low to get in and out of. We were disappointed with the car supplied.

Do not recommend as we booked and paid for our car for after hour pick up and we ended up having no car, no one to call and the lovely shuttle bus driver who was also incharge of the hotline after hours us to get an Uber home and come back the next day. He was also unable to reach bargain car rental. Vehicle condition is bad, with dents and scratches everywhere and dirty interior, check in staff was rude and refuse to solve any problems, email communications and instructions were not clear on timing which caused a lot of inconvenience and money at the end

Great platform and easy to use, rewarding for loyal return customers

Your counter staff at Gold Coast are awesome!

Will use again definitely

Very good . If they have pick up point in terminal would be excellent!

Great car. Easy pick up and dropoff

Very Easy process

We arrived close to midnight and spend sometimes waiting for bargain pick up shuttle to pick us up from the airport.

Price drop protector is fantastic!

The car was a bit small and we had to push down the seat to fit our two big luggage but other than that a smooth experience

I had never heard of bargain before. I was price motivated and they were cheapest. Pick up was very easy, though the counter was quite busy and the car wasn't quite ready. They asked if I wanted insurance, I said I had travel insurance that included rental car excess coverage, they were fine with that. The car was clean and in very good condition,. They had marked all previous dents or scratches on a report for me. I bought the car back undamaged, and did a key drop return, my deposit was refunded in about 1 or 2 business days. I got a great price, andgreat service. I could have paid much more at another company, but why do that?

My bank charged me an overseas transaction fees, even when I'm in Australia, booking an Australian car, because the app is based in another country

Insurance too expensive at $17 per day, went online and $6.50 per day for $4000. X/C $300, if I had an accident would have to fight insurance company whether yours or mine online so may as well save some policy $$.

Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.

Everything was great experience except the gps rented was not functioning well & didn’t use it at all.

Overall I thought it was good and I would use them again, mainly based on price. Pros- Convenient shuttle service, fast pick up process and great staff! Cons- Drop off instructions were a little confusing to say the least, car seemed to have missed a service and I thought I was getting a Toyota Carolla and got a Kia Rio. Nothing against Kia’s, I like them but the vehicles class, size, ride comfort aren’t comparable at all and knew was doing a lot of driving so that was kinda disappointing. But overall I’d still recommend

Higher km than I expected (95000km)

Worked well nut price drop did not do anything

I booked Toyota Corolla and expect to get similar car, but they gave me Hyundai Accent

amazing value

Easy to use

Tried to hard sell on more insurance car coverage, no options at all for paid upgrades, and location from airport quite far. But apart from that it’s good value for 15 days!

Easy peasy to book cars but need more deals!

Car was in great condition and drove very smoothly.

The customer service was kind and helpful, we had no problems at all.

Nice clean, well maintained car, very easy pick up. The out of hours service was a bit confusing, but everything else was excellent. The pick up location is right next to the Sunshine Coast highway entrance, which made life very easy for us.

I think they need to check petrol levels before hand over as short on a full tank as we left level dropped 1 bar. After we filled up it worked out about 50km. We made sure the next customer had a full tank.