Excellent

The staff at the rental place were super patient and really helpful the whole time.

Very satisfied

The staff is very friendly, and the service is efficient.

We requested to use UnionPay but the charge was still in the local currency. They pushed for insurance, which is more expensive there, but it can be less hassle in case of an incident. The car was relatively new and in good condition. Inexplicably, an additional amount of about ten Australian dollars was charged to my credit card three days later. I asked for an explanation but received no reply.

After exiting the arrivals, the car rental company is on the left with clear signs. The Budget counter was unattended, and there was a sign directing us to the Avis counter. A lady there assisted us professionally and explained the benefits of buying insurance. I mentioned that I had already purchased QEEQ's super insurance. She then handed me the keys and directed me to the parking slot to pick up the car myself.