deposit refound was wondering when and if my $40.00 would be refunded

There were some minor issues at the time of pickup. The reserved Grand Cherokee was not provided; the staff mentioned that in the US, the Grand Cherokee comes with navigation, and we needed to pay to upgrade. The models offered were all compact SUVs, which did not match my reservation. After some back and forth, a staff member kindly brought us a Grand Cherokee, ensuring a smooth, safe, and comfortable trip in the US.

Satisfied, not too crowded

Alamo's service is really efficient. The counter is right at the arrivals level of Billings Airport. The car we got was very clean. The mini SUV could easily carry four adults through the ups and downs of Yellowstone Park without any issues. The counter clerk was cool and very nice. The rental return process was convenient and quick; self-refueling was based on trust, which felt reassuring.