Your Co. Created a NIGHTMARE for me !!!!!!

カウンタースタッフはさほど愛想よくはありませんが、比較的テキパキとしていて１０～１５分ほどで受付完了しました。予想していた車は、JEEPでしたが配車されたのは日産のＳＵＶで、乗る前は微妙な気持ちになりましたが、日産のＳＵＶがとても状態の良い車で非常に快適でした。ネットでこんなことありましたぁ＝みたいな心配してたトラブルはなく、スムーズで返却時もチェックは1分で終了。空港行の送迎バスの5分ほどで到着し予定通りに次のフライトにゆったりと間に合いました。

Easyrentcars.comは予約しやすく、価格も一番お得でした。予約フォームに記載されている項目が、予約バウチャーに記載されていなかったので、心配になり2回も問い合わせしましたが、非常に反応早く対応していただき、すぐにレンタカー会社に確認したようで即日大丈夫ですと返答をいただきました。 実際現地でも全くトラブルなくすごく助かりました。

Dollar counter staff bumped my booking up by €300 when you have been travelling arrive late at night you really do not want to haggle on a price you think you have booked. Counter staff asked me to explain the vehicle protection insurance as I hadn’t booked directly with them? He also added on baggage insurance , medical insurance and daily toll road charges !! Not impressed with that

Booking was easy be careful of add ons at car pick up

Good friendly service - although the place was a little hard to find. Vehicle was excellent. We used it for a shopping trip up to woodbury common - plenty of space for all of us and all our shopping.

Always give the vehicle a one over even a 2nd & third over- it would be unfairly bad if a cust. is held responsible for the previous condition of the vehicle ex. cigarette ashes something that one could be charged for. Overall- I would rent again, was not disappointed ‘

I was completely satisfied with my Rental, ease with reserving including the p/u & rtng.

Picking up the car was a pain. First, there was an issue with Dollar processing my credit card. Calls to my credit card company showed that there was no problem. I had to bail on the reservation desk and go to the Dollar Kiosk, which was able to process my credit card with no problem. The kiosk attempted to print my documents (contract, etc), but only blank pages emerged. I was told to proceed to the garage and just take "any car in area B". This process took at least 45 minutes. I went out to pick up my car from the garage. The Dollar representative said I was not supposed to take any car from area B, as I had been instructed by the Dollar representative. She sent me back to the counter, where I had to wait in line for the 3rd time to sort it all out. The representative at the counter printed out my contract and wrote the letter "B" on the front. I went back to the garage with this new document in-hand and was told to take any car from area B.... I found the process to be slow and frustrating. I pre-booked online, yet came across lots of confusion and delays when it came to pick-up. The Dollar employees were patient and accommodating, but the systems they were navigating to get me a car were obviously slowing them down.