Okau, BUT!

DonSco

Australia

Reviewed: Wed, Dec 20, 2023

About Europcar: 9.0 /10

Not happy about the hidden costs for insurance for windscreen and headlight glass. Then told that excess of $ 5000 if the car was involved in an accident. The Vehicle is very unsafe to drive. Wanted a Carolla and got a Chery as an upgrade. The lane detection not very accurate and the auto correct to aggressive, causing me to have hold the steering more intensively, hands sore after driving. the speed notification shown on mthe dashboard, inaccurate to whats on the road. Sometimes showing 80 or even 50 on a 100 km zones. At times GPS on phone would warn of speed limit on the road and the indication on the dash would be different. Will not drive this type of vehicle again.

About QEEQ: 8.0 /10

Booking platform is okay and everything webt well that side.

Compact | Toyota Corolla or similar

3 day rental

Relevant Reviews on Europcar in Australia

Pavan Sachi

Australia

1 days rental

Medium SUV | Hyundai Tucson or similar

Reviewed: Thu, Jan 2, 2020

“Easy rental cars lived up to it’s name!”

About Europcar: 9.0 /10

The booking and checking process was smooth. The staff at europcar were friendly and helpful. Had some difficulty in finding the car in Bay Area among sea of cars so can improve on this process if possible. We were offered a different car to one that was booked,but it was a good car in this case so no complaints.

About QEEQ: 10.0 /10

Easy rent cars enabled us to get the best car and price so no complaints.

D-Hoo

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Large SUV | Toyota Kluger or similar

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Sun, Dec 22, 2019

“It was good!!”

About Europcar: 8.0 /10

Pick up was smooth... but only one staff there at the counter when drop off serving many customers... well, it was a Sunday morning, but still, there should be 2 more staffs working... The wait was too long and i had to attend an event so the staff told me to just leave the car key and go...

About QEEQ: 8.0 /10

Australia

1 days rental

Medium SUV | Mitsubishi ASX or similar

Europcar

Adelaide

Australia

Reviewed: Sat, Oct 12, 2019

“Good”

About Europcar: 8.7 /10

When i was doing the paperwork I was told the car has NO DAMAGE. When i went to pick up the car on the 5th floor of the parking lot i saw a huge dent on the roof which apparently the staff was not aware of. I had to come down yo the office and raise this issue after which they changed the paperwork noting the roof dent. Had i not noticed this Europcar would have charged me for the damage. Sometimes we are in a hurry and dont inspect the vehicle and rely on the honesty of the cargire company. I certainly have learnt my lesson.

About QEEQ: 10.0 /10

M.Lin

Australia

1 days rental

Standard Crossover | Mercedes-Benz GLA or similar

Reviewed: Wed, Sep 11, 2019

“Good car, but inconvenient when counter is not located at the international terminal.”

About Europcar: 7.7 /10

Counter not located at the international terminal. Quite abit of a hassle walking over to the domestic terminal with 2 young children both below the age of 5, plus luggage for the entire family.

About QEEQ: 8.0 /10