First time using QEED, all in all it was a good experience

Realmente me dieron un upgrade porque el auto no estaba disponible

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

Good service. Don't like their "early return" charge policy.

Locating the car in the car class we selected was a challenge. We were told to go to "Area 7" to pick out our car. There were multiple 'Area 7s" for a number of the car companies. We had to ask which "Area 7" belonged to Thrifty. When we got to the proper location, there was one car left. What would have happened if there weren't any cars left? Would we have had to pay for an upgrade?

Like: Picking up and dropping off the car was quick and easy. The car was in decent shape and had low miles.
Dislike: Evidently the on line rental service I used was a European company. The rental agent told us we needed an international license at first. Then told us he would let it slide. Really? What difference did it make who set the rental up? And when I am getting the car you are going to try to charge more?