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About AVIS: 8.8 /10
Like: Rented a mini van and then upgraded to a full size Ford Expedition - all was perfect
Dislike: I was in the middle of Hurricane Irma, and I could not add additional insurance to cover the car over the phone and all the locations around me were closed. I called the Avis for help and then told me to go to 2 locations which were were closed.
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Reviewed: Mon, Sep 25, 2017
Mini Van | Chrysler Town And Country or similar

Relevant Reviews on AVIS in United States


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Medium SUV | Ford Edge or similar
“Good value and good service from Avis”
About AVIS: 9.0 /10
Great car and very helpful staff. First time you go there not obvious where it is and how to leave US22 but once you know its okay, if not easy to find.
About Qeeq: 10.0 /10
Reviewed: Tue, Feb 25, 2020


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Full Size Van | Ford Econoline or similar
“Great value, great service”
About AVIS: 9.7 /10
The vehicle was very good, service very good overall
About Qeeq: 8.0 /10
booking was easy
Reviewed: Sat, Nov 9, 2019


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Convertible | Ford Mustang Cabrio 4 Seats or similar
“Worried but ultimately satisfied.”
About AVIS: 7.7 /10
I had specifically rented a convertible. I was to pick up at 12 noon on Friday Sept 27. I arrived exactly on time. As i talked to the agent at the counter, apparently there was one convertible available, but a woman somewhere in the lot(Avis employee) told the desk agent that she was holding the car for another customer-an Avis preferred member. I informed the desk agent that i was also a Preferred member, showed him my account number, advised him that i had a reservation and was on time for my pick up. After some haggling between your two employees, i did receive my correct vehicle. That being said, I was quite nervous and about to get very angry if my reservation was given to someone else. Not acceptable treatment in my opinion. A person with a valid reservation and who was on time, shouldn't have to deal with such nonsense.
Reviewed: Tue, Oct 1, 2019


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Medium SUV | Ford Escape or similar
“OK but Avis Vacuums don't work once again.”
About AVIS: 9.0 /10
Last three times I have rented with AVIS the car was not cleaned / vacuumed. At first I thought they forgot to do it, but after three rentals in different cities I am beginning to think it's their policy to let cars through the system with apple cores and trash left in them for the next guy.
About Qeeq: 10.0 /10
Reviewed: Wed, Aug 28, 2019


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Standard SUV | Ford Edge or similar
“Car was dirty when picked up and also missing the rear left fender tri”
About AVIS: 8.4 /10
Like: The car drove nice and had plenty of leg room
Dislike: Car was dirty at pickup and was missing some fender trim
Reviewed: Thu, Aug 23, 2018

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