Like: Initially I was concerned as I booked through a third party rental company as it was much cheaper than all the others.However, I couldn't be more happy.The whole process was very easy and seamless.The car was immaculate.
Would highly recommend Easy Rent Cars and would do it again.
Like: Very friendly and helpful with the baby chairs Dislike: Far from airport. Took a taxi when they had a shuttle available. I didn't know about the shuttle and they blamed it on the broker (EasyRentCars) as they would inform their customers on that service.
Like: Friendly efficient staff. Upgraded me to a larger car FOC. Clear simple instructions.
Great location, 2 min walk to International terminal. Dislike: I dropped the vehicle back when the office was closed and left keys in a secure box. It would have been nice to have received an email from Hertz confirming that they were happy with the return condition.
Like: Smooth checkin and return, vehicle was near new and well appointed, no upsell pressure Dislike: Rental car prices in Perth over holiday period are inflated across the board
Dislike: On picking up the vehicle via the Perth Airport, I was left at the airport almost 2 hours without communication. On arriving at the airport, I rang the company and was advised that they would have someone there to pick me up as soon as possible as the pick-up car still had a run to do to the international airport. Then nothing. I tried to ring the company again and again and no response. I rang the base company in Sydney and they said they would check it out but no answer back. Rang everyone again and again but no responses except to say that they couldn't connect to the Perth base. After about 2 hours, I decided to catch a taxi to the street address. All they had to say was that the phones were down and that there was nothing they could do about it. They were not at all concerned about my situation. I was so angry by this time. Surely, a business such as this, would have mobile phones to use in such situations!
However, I was very happy about the car itself. Very comfy and great to drive. Good on petrol.
Allnwas good when returning the car.
Car rental locations (incl. in-airport & off-airport)
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M.Bin Bahurudin Setambah
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View more >Dislike: None
M.Singh
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View more >derick tan
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View more >H.TOH SENG
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View more >Dislike: Car should provide gps navigation.
M.Klatten
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View more >Dislike: Far from airport. Took a taxi when they had a shuttle available. I didn't know about the shuttle and they blamed it on the broker (EasyRentCars) as they would inform their customers on that service.
S.Syed Jazmi
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View more >Dislike: I did not get my requested model of the car.
E.payne
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View more >Dislike: There is nothing I didn't like
T.Henry
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View more >Dislike: I dropped the vehicle back when the office was closed and left keys in a secure box. It would have been nice to have received an email from Hertz confirming that they were happy with the return condition.
K.aw
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View more >Z.Ab rahaman
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View more >Dislike: so many offer on insurance. so frightening
M.Zunaidak
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View more >Dislike: nothing
P.Otley
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View more >Dislike: Rental car prices in Perth over holiday period are inflated across the board
B.Wong
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View more >Dislike: Dispute on rental between EasyCarRent and Hertz. Good that it’s settked before my drop off
D.Upfold
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View more >Dislike: Nothing,
Danny
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View more >Dislike: The refund for my credit card too late
Gerald
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View more >Dislike: Nothing
Andrew Foo
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View more >Dislike: No comment
Roz
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View more >Dislike: N/A
C.Engel
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View more >J.Davies
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View more >Dislike: Due to upgrade I was no longer untitled to unlimited milleage which was a disadvantage to me
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