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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6311138110
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6311138110
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Great car, middle of the road personell

Reviewed: Thu, Mar 12, 2020
About ACE: 8.7 /10
On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.
About QEEQ: 8.0 /10
I was pleasantly surprised with the great price> I will definitely book again if I go back to Montreal but with trepidation on what I may find...
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on ACE in Canada

View more >
Compact | Toyota Corolla or similar
Reviewed: Sat, Nov 25, 2023
“NOT ACE AT ALL”
About ACE: 4.0 /10
The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.
About QEEQ: 8.0 /10
ACE has a lot of bad reviews and would query whether QEEQ want to continue promoting them...

S.Dombey

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Aug 17, 2019
“Easy, great service, fast,efficient”
About ACE: 9.7 /10
All done well. Fast efficient
About QEEQ: 10.0 /10
Worked well. Would use again

David B.

View more >
Medium SUV | Toyota RAV4 or similar
Reviewed: Sat, Mar 2, 2019
“Ace are Liars”
About ACE: 4.3 /10
They were terrible. I reserved an Toyota RAV4 for the snow storm coming to Toronto. When I got there they said they had no SUV’s even though there was one sitting in their driveway. “That’s for someone else”, they said. Garbage.

R.Orser

View more >
Standard | Kia Optima or similar
Reviewed: Fri, Aug 3, 2018
“A great experience, received an upgrade at no charge,”
About ACE: 8.0 /10
Like: PERSONAL SERVICE WAS EXCELLENT ANFD CARING, I HAVE NEVER EXPERIENCED THIS BEFORE
Dislike: Liked it all

G.Koprash

View more >
Economy | Hyundai Accent or similar
Reviewed: Sun, Jun 17, 2018
“very good experience. The manager there is very good and helpful”
About ACE: 10.0 /10
Like: The manager was very good, upgraded my car, drove me to the airport
Dislike: young girl working when I returned was little snobby

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