17 Car Rental Brands at Montreal International Airport (YUL)

Reviewed: March 12, 2020

On the outgoing recording it started to wait at DOOR 9 Montreal airport. I did...I saw the van loading up people at door 7. If it wasn't because I raced out to the van, he would of gone off with out me. The gentleman at the counter was kind, but didn't greet me. He didn't even look me in the eye. He spoke a little too fast as in he had been repeating the same thing all day, but for me it was the first time I'd heard it. The whole process was quick and painless however. The car was outside and apart from giving me a faint direction on where the car was, I had to guess. I was told to press on the emergency button on the key to "hear" where the car was. The car was clearly cleaned in a rush. I understand Montreal had snow on the ground, but it looked like it had just been cleaned over with a dirty rag on the outside. The carpets were still a bit wet from somebody getting in and out of the car. The car was amazing. I am even interested in looking into it further. Great car, great mileage. The drop off was easy, except there was nobody outside directing where the cars and I had to take a guess what to do. Then I waited for over 10 minutes for somebody to come out and he didn't even noticed I was standing there in the 5C weather. Then I took the Navette back to the airport with a lovely gentleman.

Reviewed: March 5, 2020

Mazda 3 instead of Chevrolet Cruze. Good car

Reviewed: November 2, 2019

La voiture était mieux que ce que j’imaginais !!!

Reviewed: October 21, 2019

Very efficient service, the car was in good conditions.

Reviewed: October 2, 2019

The car actually exceeded my expectations! Great car. It was however stressful to pick it up, and it took way longer than expected. Dropping off the car was a nightmare, as the parking lot was full and blocked the entrance.

Reviewed: October 1, 2019

They exceeded my expectations and were friendly. The vehicle was amazing and the drive was memorable.

Reviewed: January 6, 2020

Excellent service

Reviewed: August 28, 2019

Voiture conforme, propre , peu d’attente au guichet. Ultra rapide au retour. Juste une voiture mal garée m’a empêché de sortir. Sinon parfait

Reviewed: September 16, 2019

Very good rental, car was in very good condition and new

Reviewed: September 1, 2019

Une information erronée m'a fait prendre 2 jours dans le New Jersey, incluant des frais d'hôtel et restauration pour personnes

Reviewed: September 2, 2019

Tentatives de ventes forcées d’assurances supplémentaires malgré le contrat souscrit avec assurances tout risques et dans franchise.

Reviewed: November 25, 2019

Excellent experience and smooth process from pick up to return

Reviewed: October 16, 2019

Excellent car & excellent service

Reviewed: June 16, 2019

Although staff at the pick up location was professional and friendly, they were understaffed. Also, unfortunately there wasn't any small cars left for me, I had to go with a mini van, not very eco friendly...

Reviewed: July 1, 2019

Car is in excellent condition. But it wasn't clean.

Reviewed: March 5, 2019

As always Hertz do not make it clear that the additional driver fee has taxes on top

Reviewed: November 14, 2019

Excellent service. Véhicule pratique propre et personnel accueillant

Reviewed: September 21, 2019

la voiture n'était pas de la même catégorie que la réservation, j'ai payé un supplément pour avoir la catégorie prévu, mais voiture presque neuve donc pas trop décu.

Reviewed: August 23, 2019

3 heures d’attente pour récupérer la voiture. Prix trop élevé du GPS !

Reviewed: August 18, 2019

I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.

Reviewed: August 9, 2019

Car was great. It was an suv so bugger than expected but great.

Reviewed: September 5, 2019

Waited hours before getting the car.

Reviewed: August 2, 2019

Dollar is good,

Reviewed: July 10, 2019

La voiture a dépassé mes attentes. Dollars nous a surclassé. L'attente au guichet pour la récupération de la voiture a été du à la grande affluence de clients. Le personnel était très aimable et nous a donné toutes les explications nécessaires. Je relouerai chez Dollar.

Reviewed: June 3, 2019

very good car, service ok, once I knew exactly were the desk was, and taht it was Dollar's desk !

Reviewed: July 4, 2018

Like: Good price and included most of the features which we have to pay extra in other rental
Dislike: It was best experience for me so no dislikes

Reviewed: November 10, 2019

Really easy to check-in/out and we had a great experience driving but we were so desappointed to see the extra fee they made us pay at the end.

Reviewed: September 10, 2019

The car was excellent, big, extremely clean (it was just been washed). The people at the counter and the drop off were friendly and very efficient.

Reviewed: July 4, 2018

Like: Excellent service at both the Montreal and Toronto airports. Great minivan. Outstanding price and value.
Dislike: Nothing.

Reviewed: July 10, 2018

Like: They were very friendly when picking up the vehicle, however they never once indicated the rules for drop off.
Dislike: At drop off that is when all the rules where expressed.. once must have this up front and written from the beginning

Reviewed: February 21, 2020

Waiting for nearly one hour to pick up the car. Seems didn’t have enough car there.

Reviewed: October 22, 2019

They have charged me 50$ more than what was on the booking. I did not accept anything extra that was offered to me at the counter.

Reviewed: October 17, 2019

I left the car on time at but they still charged me for 2 days.

Reviewed: September 2, 2019

Car was extremely noisy , and back tires totally worn out

Reviewed: October 10, 2019

Really good customer service at the pick up counter