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Last updated on: April 16, 2024
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26Rental Locations
8Airport Locations
Map View of Car Rental Locations in Detroit
Thrifty
9.2/10
Hertz
8.9/10
Budget
8.6/10
Dollar
8.6/10
PAYLESS
9.0/10
Alamo
10.0/10
Reviewed: November 28, 2023
Bonne voiture, mais LONGUE queue pour récupérer la voiture
Reviewed: July 31, 2019
Thrifty staff was quick and friendly, and the car was good.
Reviewed: June 24, 2019
Very pleased with the vehicle, price and service, will gladly use Thrifty again.
Reviewed: April 4, 2019
I’ll probably never use Thrify again. I couldn’t get into my car numerous times.
Reviewed: July 6, 2021
The car had the sticker that it had been cleaned and sanitized. I found old food and someone’s discarded flight ticket with written notes all over it. During the time of Corona Virus I expected much better from Hertz.
Reviewed: August 4, 2019
Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.
Reviewed: July 16, 2019
Car was confirmed, when I arrived there was nothing available. Had to walk 4 miles.
Reviewed: April 18, 2019
Line was to the door when picking up. Waited ~50 minutes. Not good. Very frustrating. There has got to be a better way.
Reviewed: August 19, 2019
Car is ok, but it surprised unfortunately that budget charged me extra 135.11 dollars as insurance while I already booked and paid the maximum insurance coverage through easy rent !!! This is unacceptable and I was supposed to raise this issue to higher positions since that time I was not preparing myself to pay that much and it was not as per my travel budget, it affected me a lot. Receipt available with me.
Reviewed: August 16, 2019
Me dieron un ford fusión en vez de un chevrolet impala
Reviewed: July 30, 2019
I was upgraded and loved my brand new Chevy Malibu!
Reviewed: June 20, 2018
Like: Location - ease of exit to highway and return
Reviewed: July 17, 2019
The Representative at the DTW Dollar rental car counter was great! I wish I would of got her name. We got to the counter around 830am July 14th, Sunday. Please acknowledge that we thought she was wonderful. An asset to YOUR company!!!!
Reviewed: July 9, 2019
Nachelle went out of her way to help me, as I showed up a day early needing a car. This was a Saturday, and you had very few available - she was very kind and told me ‘she would find a way to make it work.’ Indeed, a car got quickly cleaned and I drove it away. Murray was also kind and funny - I noticed how friendly and warm the team were with one another, which is a very good sign in any workplace. I would definitely recommend Dollar, based on my experience - and will be a repeat customer when in Detroit.
Reviewed: July 3, 2019
The counter staff lady was excellent in the way she handled the customers. I booked a 7- seater vehicle, when I arrived at pay-less to pick up the vehicle, there were already 2 families waiting and 2 more came in for similar vehicle. Due to delay in returns, they were running short. They Lady at the counter handled the situation well and offered alternatives for people willing to take and was constantly communicating with status updates. Coming to the car, though the exterior was cleaned the interior was dirty with sticky pocket holes and greased seat.
Reviewed: June 20, 2019
I was tricked into getting an upgrade thinking its total is $400 but when I turned in the car I DiscoverEd that I was conned into the sale Because The $400 was only the upgrade fee and the total fee was $665 this is unpractical business practices And I expect To be Reimbursed Or I will report it to Is the Better Business Bureau And other Regulatory Bodies
Reviewed: August 27, 2018
Like: Quick service, new clean car, smooth return
Dislike: Nothing
Reviewed: May 2, 2018
Like: Friendly service
Dislike: To much time spent at the exit confirming the same information that was given at the desk
