15 Car Rental Brands in Barcelona, Catalonia, Spain

Reviewed: May 25, 2022

The confirmation email stated unlimited miles, at the desk I was told there is limit on the distance I can drive before they start charging for each extra km.

Reviewed: November 29, 2021

The email responses could have been more prompt. The car should have been cleaned before pickup.

Reviewed: September 30, 2021

For a nominal fee we upgraded and the car was very nice

Reviewed: September 19, 2021

Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time

Reviewed: June 1, 2020

Car was a brand new Peugeot 3008. It was awesome. Pick up & drop off we’re super easy and the staff were excellent.

Reviewed: February 27, 2022

None of our card would work during the pick up to pay the deposit( there were 2 different customers there having the same issue), the staff was saying if we buy an extra insurence from them then we will not have to pay the deposit. Also they said my bank card was a prepaid one which totally wasnt, it was visa debit card. Very unpleasant experience during the pickup. Everything worked at the end however. Drop off was really easy and straight forward though.

Reviewed: February 23, 2022

Fatal en la recogida del coche, más de una hora esperando y al final tuve que ir a buscarlo por mis medios. También comentar que para la devolución se portaron muy bien y la persona me esperó hasta que lo entregué, un 10 para ella. El coche similar que me dieron era bastante más pequeño que el contratado

Reviewed: August 26, 2021

I paid on way charge for the car from Barcelona - Valencia on QEEQ. But Centauro charged me extra for on way when I got to pick the car up. Case is on dispute with QEEQ and I will be seeking refund from my credit card company when I return to UK. As soon as we left Barcelona car engine management light came on, l continued with driving and it went. Hour later l lost power to the car, then stopped at hard shoulder and after turning car off for few minutes it worked. Anyway Centauro replaced the car next day but l lost a whole day. When we got to Valencia the office told me they need additional car so they will be keeping this car. Felt like being ripped off by driving car all the way to Valencia from Barcelona for free for them and they charged me well over €150, what a CON Company.

Reviewed: September 24, 2019

Worst customer service ever, stood in que for 3 hours to pick up car. Un helpful staff, car was disgustingly dirty with tire pressure light on. couldn’t complain as I would have been waiting another 3 hours to get another one.

Reviewed: September 3, 2019

Tiempo de espera para recoger el coche muy largo. El coche olía demasiado a tabaco, hemos tenido que comprar 2 ambientadores (con el ambientador normal de coches no fue suficiente, y compramos otro en spray) y se notaba que había sido limpiado solo superficialmente. Aunque en el contrato ponía que la política de combustible era lleno/lleno, nos entregaron un coche con 40% del deposito, y eso nos supuso un problema, ya que no conocíamos el consumo del coche y acabamos devolviendo el coche con más combustible de lo que tocaba.

Reviewed: November 30, 2021

Really nice and helpful staff!

Reviewed: November 28, 2021

We learnt our lesson from past rental experience so we took Record Go offer with insurance eventhough we already purchased insurance with Qeeq. Car condition is not immaculate as with dents all over the place. Returning car must show fuel up receipt in order not to be charged with fuel fill up services.

Reviewed: August 10, 2020

The contract is enforced to the letter and there is no leeway. They err in their favour. This is a bad attitude if you want to ensure you have return customers. Not the staff's fault as they are only doing what management tell them to do. This is definitley not the sort of company I want to deal with. First and last time rental.

Reviewed: August 2, 2020

El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.

Reviewed: October 5, 2019

Laura at the check-in counter was very kind and patient.

Reviewed: November 22, 2021

The car was scratched and it was smelling like cigarettes.

Reviewed: November 25, 2019

Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them

Reviewed: October 18, 2019

Guichets ferme aux heures d’ouverture!!!

Reviewed: September 17, 2019

They sting you with paying for the full tank of fuel in the vehicle and then a 'service charge'. The usual trying to upsell which gets boring to listen to by pushy desk staff.

Reviewed: August 26, 2019

J'ai dû régler 93 € d'assurance à mon arrivée et on me proposait même de régler 200€ pour une assurance plus complète. Ce n'était pas mentionné dans le contrat que j'ai signé. Un gps m'a également été facturé alors qu'il se trouvait dans le vehicule. De plus, j'ai rendu la voiture le jeudi matin 22 août et espère un remboursement des 24h non louées.

Reviewed: October 1, 2021

No tuvimos que pagar nada extra de lo que ya habíamos pagado en la reserva a través de qeeq.com, ni seguros, ni comisiones, estaba todo incluido a un precio excelente.

Reviewed: August 18, 2019

C’est tout simplement catastrophique! Le personnel au guichet est d’une insolence et d’un manque de respect envers tous les clients jamais vus. Mauvaise humeur et complètement impolis et malhonnêtes. Je n’ai jamais vécu une expérience aussi désagréable. À éviter absolument!!

Reviewed: July 31, 2019

The car that I rented was nice (Jeep Compass with about 30K of mileage), clean inside-outside. Fast pick-up, I bought additional full insurance for normal price (you can bargain about price at the counter). I was fully happy with AVIS. Highly recommend PS: we rented a car for 4 pers. + 3 luggages + 3 snowboards and 1 Ski.

Reviewed: June 27, 2019

Need to improve on Vehicle Availability as offered me alternate Vehicle due to non availability

Reviewed: February 24, 2020

Specified vehicle not available. Offered slightly smaller automatic alternative. Whilst easier driving the overall comfort levels were affected due to a lesser amount of luggage space

Reviewed: October 13, 2019

Меджер предложил два варианта: Ждать забронированую машину 2часа или взять более дорогую и уехать сейчас. Развод чистой воды! Пришлось согласится так как был с ребёнком. Плюс называет итоговую сумму в евро, списывают в долларах с комиссией, без предупреждения! С начала берет карту, блокирует деньги, потом даёт читать контракт! В итоге заплатил на 120 евро больше чем планировал.

Reviewed: September 2, 2019

Europcar was fast and helpful to all my requests and questions

Reviewed: August 18, 2019

The promised car Mercedes MB class was not available and we were offered Audi Q2 at an additional cost. Since, both fall under intermediate category to the best of my understanding, I would like to know the rationale for additional charge. Otherwise the booking and pickup process was fine. The drop-off was smoother as at the time of pickup, the person was not readily available.

Reviewed: July 22, 2019

A too long of a process to get the car keys. I wish the staff was more informative as far as what is needed if traveling thru different countries, tolls, etc.

Reviewed: January 23, 2020

No comments.

Reviewed: August 21, 2019

Attente très longue pour récupérer le véhicule, personne non formée, "pression" effectuée pour prendre l'assurance en plus, obligation de prendre des photos du véhicule pour ne pas être surtaxé.

Reviewed: May 16, 2019

The car was nearly new and very tidy. It was spacious, but we had alot of gear so was pretty full. Service was quick and efficient with nice staff.

Reviewed: January 9, 2020

The car meet our expectations but the process to collect car may take up some time

Reviewed: August 21, 2019

Great car, lovely to drive

Reviewed: August 8, 2019

All went smoothly but long delay to get paperwork done and then had to wait for car to be delivered to pickup point. Great car.

Reviewed: July 8, 2019

No full check up of vehicle before handover. Car was dirty and full of scratches and delivery person was rude to clean up. Finally with lots of arguments vehicle was changed which was good. Again no time given to inspect vehicle and person on duty was not interested to mark damage. Also he wrongly mark shelf in car which was not there. On returning person mark damage on Tire but same was not ask to check on handing over time. Since full coverage was there which safeguard for charges due to negligence of Hartz team. Great learning while renting car

Reviewed: June 3, 2019

Nous avons eu un accidents le dernier jour de voyage. La voiture a été fortement endommagée, mais l'accident n'était en aucun cas de notre faute. Le constat le montre lui-même ainsi que les témoignage de différentes personnes. Le service assistance que nous avons appelé (de nuit) à rapidement envoyé une dépanneuse, et un taxi, et nous a expliqué qu'une autre voiture "nous attendait" dans un point de retrait proche. Tout semblait simple et organisé. Seulement, le lendemain en arrivant au point de retrait Hertz, le monsieur nous informe que la caution a plus que doublée ! (pour un montant de 400€) Il nous est impossible de repartir en voiture si nous avons pas ce montant sur le carte (du conducteur précisément). L'accident, encore une fois n'était pas de notre faute, et nous avions encore une journée de loc prévue. Nous avons donc été punis pour une faute non commise. Aucune compassion, aucune aide pour trouver une solution!! Nous nous sommes retrouvé à l'aéroport d'Alicante en Espagne, sans moyen de retour, alors que nous devions être à Barcelone le soir même pour prendre un avion, retour en France. En plus du pris de la location, nous avons du aussi payer le retour en BlaBlaCar, ainsi que différents transports qui n'étaient pas prévus au début de notre voyage. Le monsieur a trouvé pour seul excuse "le service assistance Hertz est une autre compagnie qui n'a rien a voir avec nous" ! Haha, ce n'est pas notre problème !!! Mauvaise fin d'experience, dommage.

Reviewed: December 23, 2019

We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.

Reviewed: December 12, 2019

Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.

Reviewed: October 23, 2019

Yo había contratado el alquiler con un seguro completo, pero al llegar al mostrador de GOLDCAR en Sr. que me atendió me dice que ese seguro no me cubría casi nada, por lo que me cobró U$S 198.00 por una nueva póliza, lo que considero una estafa por parte de ese empresa. También me cobró otro monto por el combustible diciendo que al efectuar la devolución se me acreditaría la cantidad correspondiente al combustible con el que devolviera la unidad en pocos días, lo que nunca ocurrió ya que lo entregué con mas de un cuarto de tanque. Considero una estafa por el hecho que luego y a través de Uds. también alquilé otro auto en la ciudad de Cordoba con el mismo seguro y no me cobraron absolutamente nada, diciéndome que estaba totalmente cubierto contra todo riesgo lo que fué totalmente cierto, y no solo eso sino que al no tener disponible una unidad como la que había elegido, me entregaron una de categoría superior. No se si esto les puede servir de algo, pero quería dejar asentada mi desconformidad con la empresa GOLDCAR. Gracias.

Reviewed: August 30, 2019

voitures obsolète, le volant était très usé le processus de prise en charge de la voiture très mauvais personnel pas du tout aidant, j'ai du attendre plus d'une heure parce qu'ils ne savaient pas m'expliquer pourquoi je devais payer plus que ce qui était prévu sur mon voucher

Reviewed: August 26, 2019

Staff didn’t have a clue about several things. Couldn’t find a car for us, couldn’t explain the requirement for all the additional charges, had to change the car so had to wait longer, car was battered. Charged us a diesel tax fee but gave us a petrol car! Awful

Reviewed: November 23, 2019

Falle de sensor de precion neumaticos

Reviewed: August 31, 2019

I chose ACE company to avoid renting with companies with poor reviews. Unfortunately, it turned out that ACE is used only to cover up the fact that you are renting with Gold car ( bad experience in the past) that in fact is using Rhodium cars ( very poor reviews). I could have rented with them directly for a lower price, but I wanted to go with a more reputable company. This practice is very misleading and this experience was rather disappointing. Expensive rental, hard to find at the airport, long line, extra tax charges, claims of having no insurance even though papers claim that I boight a basic one.

Reviewed: November 5, 2019

Very kind and helpful staff, the communication, pick up and drop off were super easy and the quality-price is very good. I would recommend Solo and if we return to Spain I will use again their service

Reviewed: October 15, 2020

El coche entregado un Peugeot 208 estaba impecable. Con pocos kilómetros y limpio. La atención del empleado fue siempre muy amable. Recomiendo esta rentadora.

Reviewed: October 7, 2019

Renting was ok although it took 30mins for the shuttle bus to arrive and 1h for the guys to give me a car, there was a long cue and I think it was managed poorly in terms of personnel, time, and space (too crowded).

Reviewed: September 27, 2019

Я очень долго ждал оформления (почему? Ведь машина была предоплачена). И потом снова ждал на выдаче. Мне постоянно пытались продать дополнительные опции. В конечном итоге мне выдали машину с меньшим объемом багажника, чем я заказал. Это был мой первый опыт с Thrifty, и мне не хотелось бы его повторить. У Thrifty высокий рейтинг, так что, возможно, мне просто не повезло.

Reviewed: August 13, 2019

Large internal space small boot space, but vehicle very underpowered

Reviewed: September 22, 2019

Everything was smart and easy.

Reviewed: August 27, 2019

I should pay by the take over the amount of 66 eur. It was charged imediatelly.

Reviewed: July 19, 2019

At the counter of Interrent, there is any signs that the office of Interrent moved to Goldcar. At the counter of Goldcar there is no sign, that hier can pick up the car people with interrent voucher. The crew tried to get from me the adminstration fee, although in my voucher of stood clear, that I paid all taxes and fees.

Reviewed: June 13, 2019

Inter rent staffs: - lied to me about the amount of the deposit ( said 1400€ rather than 1089€) and the time they’ll hold the deposit (28 days rather than 5) to sell me a insurance. - they changed my ”full tank to full tank” contract, already paid, for a “flex” contract with extra fee. - Told me the insurance I bought when I made the reservation was not really covering the car.

Reviewed: June 10, 2019

N'existe plus, le box vous indique d'aller au box goldcar qui ont soit disant racheté interrent la personne voulait m'obliger à prendre des assurances pendant plusieurs minutes, faisant mine que les miennes n'existaient pas, que le bas prix de ma location ne pouvait pas les inclure, après négociation et tentative d'appel au service client du site qui m'avait vendu la location, il a finalement reconnu que mes assurances étaient bonnes et qu'en ce cas il y a aurait une caution sur ma carte, ce que je savais déjà. Il m'a été facturé un flex fuel que je n'avais jamais demandé (18€) mais qui était déjà coché sur son ordinateur, c'est de la vente forcée, j'ai essayé de la faire sauter et puis j'ai lâché l'affaire, je leur ai laissé me la facturer tellement ils me font de la peine à vouloir grappiller des euros...

Reviewed: August 29, 2019

The car was in a different bay and location of where I was told and the documentation given. This caused a big delay and made me go back to the terminal, which was not ideal as it was already late and my son is 4 years old. Apart from the pick up problems, the signage for drop off is insufficient and poor and was acknowledged by the staff member at drop off. I would like to know if Dollar are prepared to offer a full explanation and some offer of compensation.

Reviewed: August 19, 2019

We struggle to get a car confirmed to be large enough to carry our luggage. This is in part due to the requirements of my disabled daughter. Dollar "upgraded" the car, however in truth this was not an upgrade and we struggled with luggage space.

Reviewed: August 27, 2019

Very kind and professionals

Reviewed: August 20, 2019

Found it a very pleasant experience dealing with Alamo. Picked up the car up from Sonia thank you for the customer service. Would highly recommend.

Reviewed: August 23, 2018

Like: The helpfulness , staff knowledge about car , the offer to switch the Sat Nat to my language a great help
Dislike: Nothing , one of the easiest collection and drop off of a rental car I have ever done

Reviewed: July 31, 2019

We rented a Mercedes V class and the lady at the counter did not pre-warn us that we have to re-fill Ad Blue for diesel cars. We ended up have to fill up Ad Blue on our own.

Reviewed: July 4, 2019

Name Budget but not budget in service and quality

Reviewed: May 24, 2019

Waited over an hour at the pick up counter to get my rental that I prepaid online. And then waited another 20 minutes at the pick up location for the vehicle.

Reviewed: May 20, 2019

I didnt received the contract(the told me the will sent it by mail but the forgot) When i received the car the lady at the counter spoke Spanish with me..I don't speak any. When i brought the car back the service was just perfect.

Reviewed: May 10, 2019

Budget accepted the booking and had my flight arrival time but when I arrived at the office it was closed leaving me stranded and having to book another car through Sixt who were extremely helpful and claimed it often happened with Budget. Other customers were also stranded in the same circumstances.