13 Car Rental Brands in Valencia, Valencian Community, Spain

Reviewed: November 19, 2019

The car was of top spec and came with navigation and Apple Car which was very useful. The handover was very smooth and the staff spoke good English. Returning the car was an easy process as well, very quick and efficient. A very good experience all in all.

Reviewed: August 8, 2019

Very slow service, they need more people at the desk.

Reviewed: May 23, 2019

Friendly personnel and helpful.

Reviewed: July 17, 2019

It was a good experience - new car - but location and service average.

Reviewed: July 27, 2019

great company

Reviewed: October 11, 2019

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Reviewed: October 1, 2019

I booked a specific Car but when I went to pick it up, They gave me a different Car, which was dirty and had a strong cigaret smell

Reviewed: September 26, 2019

навязывание страховки, несмотря на наличие страхования франшизы от Easyrentcars. дополнительные сервисные сборы, не включенные в стоимость страховки

Reviewed: September 20, 2019

I didn’t get refunded what is owed to me and had to call.. I am now dealing with Customer Services

Reviewed: July 24, 2019

I am in dispute for 32. 26 Euros for service and refueling , I returned the vehicle with full tank and clean

Reviewed: July 15, 2019

The car was god value for money and we had no issues with the car through the whole hire period. Not all marks on the car at the point of hire had been marked on the paperwork but were on the iPad the staff were using. So this slowed the process down at pick-up. On return, the staff were extremely fussy about the condition and in particular the interior of the vehicle. Based on many years of car hire experience, I had never paid much attention to the interior condition at pick-up but small stains on seats were identified that i had trouble explaining away and this on a 40k miles car. Advice to future hirers - be very cautious of condition at pick-up.

Reviewed: August 8, 2019

Pick up was fine. However when u drop off, record go will look for damage meticulously, even if not visible to naked car, they want a claim. They will try and make out dirt is damage. So be careful take pictures of any scruffs and dents and even the smallest scratches.

Reviewed: September 1, 2019

Personnel agreable a fait l effort de parler francais par contre manque indication en sortant aeroport et prise en charge trop longue a mon gout

Reviewed: August 30, 2019

Very happy with the service

Reviewed: July 15, 2019

nooit meer met drivalia, voel mij opgelicht door dit bedrijf

Reviewed: July 9, 2019

No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.

Reviewed: June 20, 2019

Was told I would get a refund on gas deposit when car was returned with a full tank, but did not happen

Reviewed: September 22, 2018

Like: Receptionist was fabulous, arriving a little later than expected she was understanding and with no hassle proceeded with our booking.
Dislike: The obnoxious young man on return of the vehicle, abrupt no manners and obviously unable to cope under pressure !

Reviewed: May 30, 2019

Au comptoir« arnaque» Je vous ai déposé une réclamation, et si je n'obtiens pas de remboursement, je vais porter plainte! Plusieurs amis se sont fait avoir comme moi, ce n'est pas normal !

Reviewed: October 1, 2019

Amazing price

Reviewed: February 25, 2019

Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.

Reviewed: August 24, 2019

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Reviewed: July 16, 2019

First class service, one minor 'challenge' at the time of collecting the vehicle but the counter staff worked very hard to resolve the situation to my satisfaction.

Reviewed: October 5, 2019

We got upgrade from Audi A1 to Opel Mocca. They are slow at rental, but at return if was ok