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Madrid Car Rental

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Best price car rentals in Madrid

Last updated on: May 26, 2020

  • Economy, Intermediate & Others

    • Seat Ibiza

      US$ 6/day

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    • Opel Corsa

      US$ 6/day

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    • Nissan Micra

      US$ 6/day

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      • Ford Ka

        US$ 6/day

      • Peugeot 107

        US$ 6/day

      • Ford Fiesta

        US$ 6/day

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      • Firefly Madrid Volkswagen up! Rental

        US$ 6/day

      • OK RENT A CAR Madrid Peugeot 108 Rental

        US$ 7/day

      • Firefly Madrid Fiat 500 Rental

        US$ 7/day

      • AMIGO Car Rental Madrid Renault Clio Rental

        US$ 7/day

      • Centauro Madrid Fiat Panda Rental

        US$ 7/day

      • Firefly Madrid Opel Astra Rental

        US$ 8/day

      • OK RENT A CAR Madrid Seat Leon Rental

        US$ 9/day

      • Firefly Madrid Citroen Berlingo Rental

        US$ 9/day

      • Firefly Madrid Renault Megane Rental

        US$ 9/day

      • Firefly Madrid Ford Focus Rental

        US$ 9/day

      • Interrent Madrid Volkswagen up Rental

        US$ 10/day

      • OK RENT A CAR Madrid Volkswagen Golf Rental

        US$ 10/day

      • Firefly Madrid Ford Focus Estate Rental

        US$ 10/day

      • GOLDCAR Madrid Volkswagen Polo Rental

        US$ 11/day

      • Interrent Madrid Toyota Aygo Rental

        US$ 12/day

      • Firefly Madrid Renault Clio Estate Rental

        US$ 12/day

      • Interrent Madrid Smart Forfour Rental

        US$ 13/day

      • Centauro Madrid Fiat 500l Rental

        US$ 15/day

      • Centauro Madrid Ford Focus C-max Rental

        US$ 16/day

      • Centauro Madrid Ford C-MAX Rental

        US$ 18/day

      • Interrent Madrid Alfa Romeo Giulietta Rental

        US$ 23/day

      • Keddy by Europcar Madrid Citroen C1 Rental

        US$ 23/day

      • Record Go Madrid Nissan Pulsar Rental

        US$ 23/day

      • Keddy by Europcar Madrid Peugeot 208 Rental

        US$ 24/day

      • Europcar Madrid Renault Zoe Electric Rental

        US$ 29/day

      • Keddy by Europcar Madrid Fiat Linea Rental

        US$ 29/day

      • Keddy by Europcar Madrid Seat Leon Estate Rental

        US$ 31/day

      • SOLO Madrid Fiat Tipo Estate Rental

        US$ 31/day

      • Enterprise Madrid Citroen C3 Rental

        US$ 33/day

      • SOLO Madrid BMW 1 Series Rental

        US$ 34/day

      • Alamo Madrid Seat Toledo Rental

        US$ 35/day

      • Alamo Madrid Citroen C4 Picasso Rental

        US$ 35/day

      • NOMAD CAR Madrid Opel Astra Estate Rental

        US$ 37/day

      • Europcar Madrid Fiat Tipo Rental

        US$ 38/day

      • Alamo Madrid Audi A3 Rental

        US$ 38/day

      • Alamo Madrid Opel Astra Cabrio Rental

        US$ 38/day

      • Europcar Madrid Peugeot 2008 Rental

        US$ 39/day

      • Europcar Madrid Audi A1 Rental

        US$ 39/day

      • Enterprise Madrid Citroen C4 Rental

        US$ 43/day

      • SIXT Madrid Toyota Yaris Rental

        US$ 45/day

      • Europcar Madrid Audi Q3 Rental

        US$ 45/day

      • Hertz Madrid MINI Cooper One Rental

        US$ 48/day

      • Hertz Madrid MINI One Rental

        US$ 48/day

      • SIXT Madrid Peugeot 308 Rental

        US$ 48/day

      • SIXT Madrid Citroen C4 Cactus Rental

        US$ 48/day

      • Hertz Madrid Seat Seat Leon Rental

        US$ 50/day

      • Europcar Madrid Mercedes-Benz B Class Rental

        US$ 50/day

      • Enterprise Madrid Citroen C5 Rental

        US$ 53/day

      • SIXT Madrid Kia Rio Rental

        US$ 54/day

      • SIXT Madrid Toyota Auris Hybrid Rental

        US$ 54/day

      • SIXT Madrid Toyota Yaris Hybrid Rental

        US$ 54/day

      • Enterprise Madrid Audi A3 Rental

        US$ 55/day

      • SIXT Madrid MINI Clubman Rental

        US$ 56/day

      • SOLO Madrid Lexus CT Rental

        US$ 56/day

      • SIXT Madrid Peugeot Partner Rental

        US$ 56/day

      • Hertz Madrid Volvo V40 Rental

        US$ 57/day

      • SIXT Madrid BMW i3 Electric 4Doors Rental

        US$ 58/day

      • SIXT Madrid Volkswagen Golf Estate Rental

        US$ 60/day

      • SIXT Madrid Renault Megane Estate Rental

        US$ 60/day

      • SIXT Madrid Volkswagen Golf Rental

        US$ 60/day

      • SIXT Madrid MINI Cooper Rental

        US$ 60/day

      • Hertz Madrid Mercedes-Benz CLA Estate Rental

        US$ 61/day

      • SIXT Madrid Mercedes-Benz A Class Rental

        US$ 61/day

      • Hertz Madrid Mercedes-Benz CLA Rental

        US$ 61/day

      • SOLO Madrid MINI Countryman Rental

        US$ 61/day

      • Hertz Madrid Volvo V60 Rental

        US$ 62/day

      • SOLO Madrid Fiat Abarth 595 Rental

        US$ 67/day

      • SOLO Madrid Mercedes-Benz CLA AMG Rental

        US$ 72/day

      • SIXT Madrid Volkswagen Beetle Rental

        US$ 84/day

      • NOMAD CAR Madrid MINI Cooper S Cabrio Rental

        US$ 84/day

      • Alamo Madrid Opel Astra Wagon Rental

        US$ 125/day

  • Full Size, Premium & Luxury

    • Fiat 500 Cabrio

      US$ 29/day

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    • Opel Insignia

      US$ 36/day

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    • Opel Cascada Cabrio

      US$ 41/day

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      • Fiat Abarth 500 Cabrio

        US$ 43/day

      • Volkswagen Passat

        US$ 46/day

      • Alfa Romeo Giulia

        US$ 62/day

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      • Enterprise Madrid Mercedes-Benz C Class Rental

        US$ 66/day

      • SIXT Madrid BMW 2 Series Rental

        US$ 77/day

      • SOLO Madrid MINI Cooper Cabrio Rental

        US$ 78/day

      • SOLO Madrid Mercedes-Benz C Class AMG Rental

        US$ 80/day

      • SIXT Madrid MINI One Cabrio Rental

        US$ 80/day

      • SIXT Madrid BMW 3 Series Rental

        US$ 82/day

      • SIXT Madrid BMW 2 Series Cabrio Rental

        US$ 84/day

      • SIXT Madrid Audi A3 Cabrio Rental

        US$ 84/day

      • SIXT Madrid BMW 2 Series Active Rental

        US$ 85/day

      • SIXT Madrid Audi A4 Rental

        US$ 90/day

      • SIXT Madrid Audi TT Rental

        US$ 97/day

      • SIXT Madrid Mercedes-Benz C Class Estate Rental

        US$ 97/day

      • SIXT Madrid BMW 3 Series Estate Rental

        US$ 97/day

      • SOLO Madrid Mercedes-Benz E Class Rental

        US$ 106/day

      • SIXT Madrid BMW 5 Series Rental

        US$ 113/day

      • SIXT Madrid Audi A6 Rental

        US$ 113/day

      • SIXT Madrid Audi A6 Estate Rental

        US$ 119/day

      • SOLO Madrid Mercedes-Benz C Class Cabrio Rental

        US$ 126/day

      • SIXT Madrid BMW 4 Series Rental

        US$ 128/day

      • SIXT Madrid Audi A5 Rental

        US$ 128/day

      • SIXT Madrid Mercedes-Benz SLC Rental

        US$ 136/day

      • SIXT Madrid Audi TT Cabrio Rental

        US$ 136/day

      • SOLO Madrid Maserati Ghibli Rental

        US$ 141/day

      • SIXT Madrid Audi A5 Cabrio Rental

        US$ 146/day

      • SIXT Madrid BMW 4 Series Cabrio Rental

        US$ 146/day

      • SIXT Madrid Jaguar XF Rental

        US$ 148/day

      • SIXT Madrid Mercedes-Benz CLS Estate Rental

        US$ 157/day

      • SOLO Madrid Mercedes-Benz Gle63 AMG Rental

        US$ 159/day

      • SOLO Madrid Land Rover Velar Rental

        US$ 166/day

      • Enterprise Madrid Opel Insignia Estate Rental

        US$ 168/day

      • Budget Madrid Renault Talisman Rental

        US$ 172/day

      • SIXT Madrid BMW M240i Cabrio Rental

        US$ 173/day

      • SIXT Madrid Audi A7 Rental

        US$ 177/day

      • SIXT Madrid BMW 6 Series Rental

        US$ 177/day

      • Hertz Madrid Volvo XC90 4WD Rental

        US$ 182/day

      • SIXT Madrid Mercedes-Benz S Class Rental

        US$ 191/day

      • SIXT Madrid Mercedes-Benz E Class Cabrio Rental

        US$ 202/day

      • SIXT Madrid BMW 6 Series Cabrio Rental

        US$ 202/day

      • SIXT Madrid Audi Rs4 Rental

        US$ 217/day

      • SIXT Madrid Porsche Boxster Cabrio Rental

        US$ 288/day

      • Enterprise Madrid Volvo XC60 Rental

        US$ 300/day

      • SIXT Madrid Porsche Panamera Rental

        US$ 301/day

      • SIXT Madrid Mercedes-Benz E Class AMG Rental

        US$ 307/day

  • SUV

    • Nissan Juke hatchback

      US$ 10/day

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    • Nissan Juke

      US$ 12/day

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    • Volkswagen Tiguan

      US$ 15/day

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      • Opel Mokka

        US$ 18/day

      • Nissan Qashqai

        US$ 23/day

      • Renault Kadjar

        US$ 34/day

      Show other 35

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      • Alamo Madrid Ford Kuga Rental

        US$ 35/day

      • Alamo Madrid Kia Sportage Rental

        US$ 38/day

      • Keddy by Europcar Madrid BMW X1 Rental

        US$ 39/day

      • Enterprise Madrid Jeep Wrangler Rental

        US$ 53/day

      • Europcar Madrid Mercedes-Benz GLA Rental

        US$ 55/day

      • SIXT Madrid Skoda Karoq Rental

        US$ 61/day

      • Hertz Madrid BMW X2 Rental

        US$ 64/day

      • Europcar Madrid Alfa Romeo Stelvio Rental

        US$ 64/day

      • Hertz Madrid Toyota C-HR Rental

        US$ 70/day

      • NOMAD CAR Madrid BMW X3 Rental

        US$ 82/day

      • AVIS Madrid Seat Tarraco Rental

        US$ 110/day

      • SIXT Madrid Jaguar F-Pace Rental

        US$ 127/day

      • SIXT Madrid BMW X4 Rental

        US$ 127/day

      • Europcar Madrid Mitsubishi Pajero Rental

        US$ 136/day

      • Budget Madrid Jeep Compass Rental

        US$ 146/day

      • SOLO Madrid Land Rover Range Rover Sport Rental

        US$ 154/day

      • SOLO Madrid BMW X5 Rental

        US$ 163/day

      • Europcar Madrid Jeep Wrangler Rental

        US$ 172/day

      • Europcar Madrid Toyota Land Cruiser Rental

        US$ 182/day

      • SIXT Madrid Mercedes-Benz GLE Rental

        US$ 191/day

      • SIXT Madrid Porsche Macan Rental

        US$ 255/day

  • Van & Pickup Truck

16 Car Rental Brands in Madrid, Spain

58Rental Locations

21Airport Locations

  • Hertz
  • Europcar
  • AVIS
  • Budget
  • Dollar
  • Thrifty
  • Alamo
  • National
  • ACE
  • Centauro
  • OK RENT A CAR
  • Keddy by Europcar
  • SOLO
  • Eco
  • Record Go
  • Firefly

Map View of Car Rental Locations in Madrid

Customer Reviews of Car Rentals

  • Europcar

    8.3/10

  • National

    8.9/10

  • Dollar

    8.9/10

  • Budget

    8.1/10

  • Centauro

    7.7/10

  • Hertz

    8.3/10

  • ACE

    6.9/10

  • OK RENT A CAR

    7.3/10

  • AVIS

    8.0/10

  • Enterprise

    8.4/10

  • Firefly

    8.2/10

  • GOLDCAR

    7.2/10

  • Keddy by Europcar

    7.5/10

  • SOLO

    9.0/10

  • Rhodium

    8.7/10

  • Thrifty

    8.8/10

  • Alamo

    8.4/10

  • Interrent

    4.8/10

    • R.Lopez Delgado

      Madrid

      6.7/10 Average

      Reviewed: March 19, 2020

      El coche estaba en muy mal estado. Lleno de arañazos, óxidos, agujeros en la tapicería...

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    • RF

      Madrid

      2.7/10 Poor

      Reviewed: September 11, 2019

      Took ages to get a car as it was not ready, poor arrogant service, understaffed front desk, still did not get a deposit of €300 back. Hotline impossible. Never again.

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    • R.Haimann

      Madrid

      7.7/10 Good

      Reviewed: August 28, 2019

      The car had a range of body damages. The body damage was not significant. However, if the policy of the car rental company is to charge customers for damage, then those damages should be repaired with those funds prior to the next rental, one would presume. Regarding car function, engine and power were good. The air conditioning thermostat control was not functioning very well - it did not shut off the air when the cabin temperature was achieved. This appeared to be part of the car design in that the air temperature being blow into the cabin seemed to be changed with the thermostat control and the air would continue to blow irregardless of the actual cabin temperature. The car appeared to be equipped with a rear camera that would engage when in reverse. However, the camera was not operable all the time, suggesting that some of the prior body damage created a loose connection with the camera. Given the size of the car and the parking and streets in Europe, a rear camera would have been a useful feature, that was supposed to be part of the rental, but was not operable most of the time.

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    • Madrid

      7.3/10 Good

      Reviewed: June 6, 2019

      Process of picking up the vehicle was too long and the counter staff was "just doing her job" and did not show enthusiasm to answer questions. Vehicle given was damaged as well.

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    • Madrid

      9.3/10 Excellent

      Reviewed: April 24, 2019

      there is extra cost for my car pick up location which was not included in the prelim booking invoice amount, and with no explicit statement mentioning the above cost

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    • L.Lammers

      Madrid

      8.3/10 Very Good

      Reviewed: February 13, 2020

      Great

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    • T.Sheffield

      Madrid

      9/10 Excellent

      Reviewed: August 12, 2019

      The check-in process was very smooth. We were delighted to be offered an upgrade that was more spacious (a touring van). This suited our needs perfectly. However, please give yourself extra time for the return at the Madrid Barajas airport (Terminal 1). There was 1 person jockeying between the desk AND the return lane. We waited over 15 minutes for the return, eating into our window of extra time for the airport. National, get more people working there during peak hours.

      Read More >
    • R.Pressey

      Madrid

      8.7/10 Very Good

      Reviewed: February 10, 2020

      Nice car. No problems with care or renting.

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    • S.Felty

      Madrid

      7/10 Good

      Reviewed: June 11, 2019

      The car was great, it was the counter service that was poor - actually, I never was serviced by the Dollar agent (he never showed up) but the Thrifty agents helped me!!!!

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    • P.Antoniazzi

      Madrid

      8.7/10 Very Good

      Reviewed: May 25, 2019

      We were up sold from a mid size to a larger car in Madrid. The car was good but too large to drive around the narrow streets of towns in southern Spain.

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    • A.Alvarez

      Madrid

      8.3/10 Very Good

      Reviewed: January 22, 2020

      fue exacto al contratado en la pagina, solo tuve que dejar 75 euros por deposito de combustible

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    • Y.Aguilera

      Madrid

      10/10 Excellent

      Reviewed: January 8, 2020

      El coche muy bueno Mejor de lo que esperaba

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    • David M

      Madrid

      6.7/10 Average

      Reviewed: September 3, 2019

      Car good, staff at Madrid airport budget offices are so rude if you are a black customer, in general, they were racist,

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    • Madrid

      9.7/10 Excellent

      Reviewed: August 24, 2019

      I was a difficult costumer with loads of demands and questions and everyone was great, polite and friendly

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    • A.Zaidi

      Madrid

      8/10 Very Good

      Reviewed: August 24, 2019

      As per the booking I was expecting and Audi A3 but they offered me VW Golf, little disappointed, but overall decent experience.

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    • J.Salas marichal

      Madrid

      6/10 Average

      Reviewed: January 14, 2020

      El personal del hotel donde tienen las oficinas fueron muy amables como uno de sus conductores que nos hizo traslado del aeropuerto allí un chico Argentino atención del 10 gracias

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    • Karina Dappiano

      Madrid

      10/10 Excellent

      Reviewed: November 2, 2019

      All the services were excellent.

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    • M.Alvarez Puente

      Madrid

      10/10 Excellent

      Reviewed: October 9, 2019

      Fueron muy amables. Les comenté que iba a llevar una silla de ruedas y me dieron un coche de categoría superior sin pagar más

      Read More >
    • j.nicholls

      Madrid

      9/10 Excellent

      Reviewed: September 10, 2019

      The Centauro Star should have more control o ver 3rd party contracts. Especially if the customer has made an error which has a simple solution by amending the contract

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    • Madrid

      7/10 Good

      Reviewed: August 6, 2019

      Dreadful drop off. no parking, big queue.

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    • 鈴木 るみ

      Madrid

      9.7/10 Excellent

      Reviewed: January 11, 2020

      スタッフがとても親切でした わかりやすい説明をしてくれました!車の状態も最高でした!ハーツレンタカーはお勧めです!

      Read More >
    • Madrid

      7.7/10 Good

      Reviewed: November 26, 2019

      First they tried to issue an other car in a different cat. (Audi A4). After insisting on the hired type of car, they arranged to pick it up at a differen rental station.

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    • Hans

      Madrid

      4/10 Average

      Reviewed: September 12, 2019

      Car pick-up: Not too bad Car drop-off: Terrible (to the point that I don't even want to use Hertz again) Car pick-up was way longer than expected. It's normal to wait for awhile but that day was very crowded and service was relatively slow. Service personel was kind and friendly but didn't give us the mini van (or equivalent) as stated on our booking voucher. Instead, we had a much smaller car, a Toyota CHR. We were not too happy about that. Car drop-off service was terrible. It took more than 30 mins. I waited for more than 10 mins after asking someone to help me. Then went into the office, I was ignored by 4 service personels for more than 5 mins - all pretending that I wasn't standing in front of them. I asked for help again and someone said that a specific Hertz lady would assist me. She was busy at that time, handling a rather difficult customer. At the 20mins or so mark, she came to me with extremely foul attitude to tell me to park the car in a extremely tight lot (when she parked the car for the previous customer). With her fault mood directed at me, her words and actions were unprofessional. At this point, I was boiling and pissed. I gathered myself to patiently park the car and subsequently after that called her out on her bad attitude. I told her that it's unacceptable to bring her previous customer issues and anger upon me and it was entirely unprofessional. I honestly have not met with such poor service from any of the other car companies. And this was not the first time I have had experience such poor service with Hertz. Overall, service standards were appalling. Terrible attitude from service staff, no initiative from service crew when there were 6 of them and long waiting time.

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    • A.Tandon

      Madrid

      8.7/10 Very Good

      Reviewed: August 13, 2019

      I got the car upgraded, because of the unavailability of the car which i had booked. Overall condition of the car was good. I am satisfied with the service.

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    • Matt

      Madrid

      9.7/10 Excellent

      Reviewed: August 6, 2019

      Easy pick up and drop off, definitely recommend.

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    • E.Montes

      Madrid

      4/10 Average

      Reviewed: January 8, 2020

      The guy over the counter tried to charge me 30 euros saying that I took a fast track number to avoid the queue after waiting for 1 hour! They also charged me a called 16 euros premium fee, the car was dirty and dented, the counter guy didn’t give me the right directions to get to the car, he was rude and unpleasant, if possible avoid Goldar Rhodium ACE and intercar they are all the same group and their customer service is really bad they try to rip you off all the time.

      Read More >
    • Madrid

      8.7/10 Very Good

      Reviewed: November 23, 2019

      It's a scam with the "extras", I've been charged an extra 150 euros for cleaning fees but the vehicle was in good condition when we returned it.

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    • J.Ramirez

      Madrid

      8/10 Very Good

      Reviewed: November 2, 2019

      Hacen lo posible para venderte seguros adicionales, te meten miedo sobre costos adicionales.

      Read More >
    • Qusai A.

      Madrid

      8.3/10 Very Good

      Reviewed: January 1, 2020

      Unexpected and unannounced fees of €50 due to arrival at 10:30 pm !!

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    • Madrid

      6/10 Average

      Reviewed: November 20, 2019

      Shuttle bus dificult to find

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    • Madrid

      7.3/10 Good

      Reviewed: November 20, 2019

      Shutlle bus very difficult to pick up

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    • Y.Tiwari

      Madrid

      7.7/10 Good

      Reviewed: October 21, 2019

      The service staff is not very friendly, the location is inside a hotel lobby and not that easy to spot. The vehicle delivery is also not handled professionally. They are under-staffed, I spent more than an hour waiting in line, taking the delivery, and returning the car. They want to charge you for anything and everything.

      Read More >
    • E.Dierks

      Madrid

      6.3/10 Average

      Reviewed: October 10, 2019

      Everything was good but the drop off location ended up different than pick up (maybe our fault as we were slightly late), but then the shuttle wait to airport was 20 minutes. When it arrived it was only going to Terminal 4 (not ours) and we had to Uber to the airport yo barely make our flight. This was not explained as a potential issue

      Read More >
    • M.Bitelmal

      Madrid

      2/10 Poor

      Reviewed: December 27, 2019

      They didn’t want to rent me the car I booked. They have said to me that my driving licence and my credit card are not from the same country. I have explain that this is part of my job and my other credit card is not valid that day. I also showed them my Spanish residency card but they weren’t satisfied with my documents. Although a month earlier managed to rent car from same company. The attitude of the lady how I dealt with that day was terrible. Definitely needs to be trained on how to deal with customer. I asked for her name to complain and she refused to give it to me. I explained that names should be shown on badges and not something to hide. She said this comes under personal protection program lol. Any way I left that company and managed to rent cat from different one with no complications. Worst car rental company I dealt with so far, So AVOID it.

      Read More >
    • Madrid

      5.7/10 Average

      Reviewed: September 10, 2019

      Car was dirty. Car had damage that was not on the contract and thankfully I took photos.Took forever to get the car. Not enough signage on where to pick up car.

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    • Madrid

      8.7/10 Very Good

      Reviewed: November 20, 2019

      Car was not ready. I need to wait to someone go to another terminal to ick it up.

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    • N.Mbambi

      Madrid

      10/10 Excellent

      Reviewed: August 20, 2019

      It was a super car and they helped us very well

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    • R.Lavin

      Madrid

      9.3/10 Excellent

      Reviewed: July 2, 2019

      Surprised to receive a new hybrid vehicle. Time needed to check-in and check-out was more than I would have expected.

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    • M.Weiss

      Madrid

      9.3/10 Excellent

      Reviewed: October 23, 2019

      Great, spacious car!

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    • Madrid

      9.3/10 Excellent

      Reviewed: September 29, 2019

      Was very busy at the counter so we had to wait for a bit. Nothing special. As always they tried to sell upgrades for insurance and car models, also nothing special. No problems at all with the check in procedure.

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    • N.Evans

      Madrid

      9.7/10 Excellent

      Reviewed: September 24, 2019

      The counter staff were very helpful on arrival and departure. The car was excellent and reliable. A perfect rental !

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    • K.Stone

      Madrid

      7.7/10 Good

      Reviewed: September 2, 2019

      sadly firefly staff would not accept that i had my own insurance and quoted '' not with firefly you haven't!' 'she then insisted I buy more! Hidden within the fuel options! She was Kurt with her responses and not at all accommodating. For this reason I would never use or recommend firefly again. I have added proof of the extra excess/service charges below

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    • Madrid

      9.3/10 Excellent

      Reviewed: August 29, 2019

      Very clearly and detailed info.

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    • M.Gomez Sanabria

      Madrid

      7.7/10 Good

      Reviewed: October 21, 2019

      Very unpleasent checkin to collect the car. The person at the counter tried to agressively sell their own insurance. When I mentioned that I already purchesed EasyRentCars Super Insurance, he started to warn me that: - AXA won't cover any damages. - Road Assistance was not possible because no one except their insurance company would be allowed to touch that car, even in case of accident. - I had to pay 2.180 Euro upfront as a franchise aginst possible damages. When I said that I wouldn't have to pay, that it was just a deposit, he said that ok, but it'd be retained for 1 month until release. When I complained about all that misleading information, he said that I was "making a bad start", that any damage would have a charge of minimum 800€, and in case of 2 damages, they would keep the whole deposit of over 2.000€. Of course I didn't buy his kind "warnings", handed my credit card, and left for the car. My surprise came when I found the car, completely new and really well kept... only that it was not my car. I rented a 9 seater car, and there were 2 identical units, blue colored Fiat Talento. But mine was in a poor condition, with damages on the four sides, one of them really considerable. I attach the picture here. I cannot help thinking that he gave me the worst possible unit because I didn't buy their insurance. And now the good part: The staff at the parking were really helpful to report the damages prior I drove the vehicle. And at drop-off, the lady who checked the car was really nice and helpful. It was a pity that the staff at the checkin counter was so rude and ruined what, in the end, could have been a nice experience. By the way, kudos to FIAT for a nice performing van.

      Read More >
    • J.Pla Mellado

      Madrid

      6.3/10 Average

      Reviewed: October 12, 2019

      El coche estaba en pésimas condiciones, todo golpeado, el parachoques delantero a punto de caer, neumáticos delanteros gastados.

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    • J.Perez

      Madrid

      5.3/10 Average

      Reviewed: September 20, 2019

      When I got to the counter, the young man who attended to me told me that what I had acquired was a franchise, that I had to put in an insurance. The one I had hired was not serving and if i had the amount they were going to hold me for 28 days.With a 3-year-old at 12 o't at night, I was cornered and had to buy the insurance. I was between the sword and the wall.

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    • Madrid

      7.7/10 Good

      Reviewed: September 14, 2019

      A lot of deposit.

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    • S.Bunting

      Madrid

      5.3/10 Average

      Reviewed: August 13, 2019

      The dacia lodgy is a terrible vehicle with zero space for luggage.

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    • Paul

      Madrid

      6/10 Average

      Reviewed: October 13, 2019

      I booked an economy (Corsa or similar), but was initially given a Fiat 500 (I had a total of 800 km to drive, hence did not want a micro), which I managed to avoid and was finally given a Toyota Yaris instead. The guy at the desk was very eagerly trying to sell me additional insurance, claiming that the all covering extra insurance I had (taken at the time of bookin; insurance by AXA) would be useless if something happened. The car was in a very poor condition with all corners scratched heavily, the front spoiler skirt almost falling off and a big dent/scratch extending from the passenger front door all the way to the back. Only 6 scratches were listed and as I felt being rushed out of the office I took photos/videos of all visible defects (later realized that I didn't even manage to spot all of these). At least managed to convince the guy at the parking-office (not at the counter) to come to check the car with me before taking off. Hesitantly he came and very briefly looked around the car and listed three additional defects on the paperwork. Was it someone with less experience with cars instead of me, none of those would have been listed. At least on returning the car I was verbally given an "all good", so hopefully, no further expenses will be claimed from me.

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    • Madrid

      7.3/10 Good

      Reviewed: June 2, 2019

      The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.

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    • Madrid

      9.3/10 Excellent

      Reviewed: October 1, 2019

      Perfect communications via whatsapp. Great service.

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    • Teppo

      Madrid

      10/10 Excellent

      Reviewed: June 10, 2019

      SOLO brought our vehicle to terminal. Leaving car we just drove to departures lane and their representative was waitin gfor us-- no parking or driving to parkin house at all-- GREAT

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    • L.Wehr

      Madrid

      8.7/10 Very Good

      Reviewed: September 25, 2019

      Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.

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    • M.Sloane

      Madrid

      9/10 Excellent

      Reviewed: August 18, 2019

      I wish pick up was faster bc I have 3small children but they did the best they could so they say.

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    • C.Monte

      Madrid

      7.3/10 Good

      Reviewed: July 17, 2019

      Better sign indicating where Thrifty counters are, only Hertz signs. Both at pick-up and drop-off points same problem

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    • M.Gomez Sanabria

      Madrid

      10/10 Excellent

      Reviewed: April 11, 2019

      Really helpful staff, gave me the model I wanted. Easy process and great service.

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    • R.Pena

      Madrid

      5.7/10 Average

      Reviewed: August 6, 2019

      The car I reserved was not available. The upgrade was dirty and required an engine service I was not told about. When I called the office, I didn’t get any help. I had to pay out of pocket for some services on the car that should have been provided( clean, vacuum, ad blue...)

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    • Donald

      Madrid

      7.7/10 Good

      Reviewed: April 27, 2019

      We showed up exactly on time but car was not available. After 1.5 hours they gave us an economy SUV which was uncomfortable to drive on the trip we were taking. We were told "Sorry, but we paid another company, not Alamo".

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    • J.Balducci

      Madrid

      8.7/10 Very Good

      Reviewed: April 25, 2019

      I have to wait more than ten minutes because was Easter time and was busy, nevertheless the staff was very helpful and attended. The office was a little difficult to find because in Atocha there is just one sign that show you were are the rent a car offices, not very easy to find, non of them not only álamo.

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    • Carol

      Madrid

      6.3/10 Average

      Reviewed: June 14, 2019

      The instructions said the office was opposite check in desks 165-170, there are no offices there. Got sent here there and everywhere by staff at Madrid airport and eventually found the office on a different floor! Mentioned this to the man on the counter and he just shrugged and said they knew it was wrong! He was very rude, in a bad mood, unhelpful, not at all friendly, very pushy trying to sell me insurance I already had and told me they were blocking one amount from my card and then blocked more. He also lied to me, telling me the amount would be blocked for 30 days, trying again to get me to sign for the insurance. When I returned the car they confirmed the balance would be unblocked within 2-3 days!

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25 Car Rental Locations at Madrid Airport (MAD)

Car Rentals Near Landmarks or Places of Interest in Madrid

  • Others

  • Stadium

  • Railway Station

  • Park

  • Theater

  • Museum

  • Historical Site

  • Business Zone

  • Subway Station

  • Exhibition Center

  • Tourist Spot

  • Organization

  • Ski Lift

  • Shopping Center

  • Golf Course

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