EUROPCAR CAR RENTAL REVIEWS IN GERMANY

The drop off email could describe more specific . No postal code. And the first instruction about the drop off location is wrong. The way to return the car is different between the real way. The letter says “put the key to the key box of the branch in the Frankfurt station”. Instead I return the key to the staff on the parking lot.

Thanks for your assistant on line.That’s really helpful on time to deal with all of my questions about the rent car.

Very good

I got a Mazda 6, the performance is grate but the car already have some scratches on it. I like the auto speed control, that help me don’t wary about speed limit.

Grate service keep going to improve your system.

現地の便利な場所に営業所があり､看板もわかりやすく迷うことがありませんでした｡予定変更があり､受取日時が変更になりましたが､迅速に対応いただきました｡

the best

Tiresome when they say there is a small chip of 0.0001 mm but it's ok you will not be charged. It's annoying and condescending. I have this comment each time with Europcar and never with Hertz at the same location where I hire at least twice a month.

Nice new model B class with mbux

Thanks for upgrade car for me

Thanks for upgrade

My car have accidents , the mirror at passenger side was fall off , but the staff denied to change a car. He said “the mirror at driver side still work so you can continue drive it!”

Very good

The process for getting the car was good. I had trouble finding the drop off and the staff did not help much even after repeated calls. Almost missed my flight from DUS.

Nice car

Easy book

Europcar was great. Simply process.

The best agent in Europe

Best service

Though I had given the car back with full tank which was verified by Europcar representatives as well,I was charged Rs 7142.12 for fuel refuel and Europcar is unable to give exact reason for this.

Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.

Was a great experience.

料金が予約時と差異がある

Always Europe car easy to deal with customers and smooth

Very very good price always

This’s the second time that I rented from Europecar. Always as excellent as usual. Nice car with satisfied service during pickup and drop-off

One condition in filter should be provided that is to choose auto or manual transmission.

The car was good. There were only 2 counter staff when I picked up. So I had to wait about 10-15 in queue. And no one introduce to me about the car. So I took a few minutes to study it. But most disappointing was that when my car was broken down on the road in Austria, I called the Europcar hotline for many times, but no one answered the phone or couldn’t reach for help. I found 1 local people in car repairing workshop to help at last, and he helped me to reach Europcar at last. This gave me bad experience. And it’s better that the Nagivation can find the location by location telephone. For example the hotel telephone.