CAR RENTAL REVIEWS ON EUROPCAR IN BERLIN

Like: Car excellent condition Drop off super efficient

Even if I didn't get the car required the replacement was even better. Europcar staff was very helpful and efficient. Both pick-up and drop-off went smoothly. I would recommend them anytime.

Dislike: Lack of full coverage insurance clarity (that it was separate). I didn't feel protected enough

現地の便利な場所に営業所があり､看板もわかりやすく迷うことがありませんでした｡予定変更があり､受取日時が変更になりましたが､迅速に対応いただきました｡

Extra charge for crossing border €18 Man grumpy unhelpful

Like: The car with low mileage and friendly service.
Dislike: None.

Very rude. Ordered medium suv jeep- tried to give us down grade ateca and then gave us tiguain- without saying he was going to charge us an extra 100 euros. Too tired and late to argue when we found out- surely a tiguain is a medium suv?!

No problems all fine and easy

Nice car

Easy book

Though I had given the car back with full tank which was verified by Europcar representatives as well,I was charged Rs 7142.12 for fuel refuel and Europcar is unable to give exact reason for this.

I was told at the pick up that a mid size SUV was not available and was offered a station wagon instead. Or I can top up to get a VW Tiguan. Staff then offered me a steep discount so that I can get the SUV due to me knee problem in getting in and out of sedans. As I have booked way in advance and for a decent period of 14 days, the mid size SUV should have been catered

I diligently checked the pricing 3 times and have to rebook my car to get the reduce pricing. In other words, the price watch mechanism did not worked I chatted with an Easyrentcars rep and was told that this mechanism needed time to adjust which I find puzzling cos there were times when the reduced pricing have been posted for a couple of days and yet I was not informed