CAR RENTAL REVIEWS ON THAI RENT A CAR IN BANGKOK

I am a regular customer and always get treated as one with great staff and great no-nonsense service.

They gave us a brand new car which was much appreciated!

Relatively easy to book.

Hope they can improve into the car pick up when returning, as I need to wait for more than 10 mins for them to come even I called early to informed on my arrival time at the pick up point

Hope you can keep on provide a good price for the car

車はとても新しく車内・車外もとても綺麗でした。車を受け取った際と、返却の際も待たされることなくスムーズでした。また機会があったら、利用したいです。

Good services

Good

Easy pickup and return except that finding drop location was a pain at DMK. Google takeing you to a different place. People on phone have problems understanding English

The "check-in" process was fast, and returning the car was hassle free for me as well. Car was as expected, clean and works well. I drop my item in the car as well and Thai Rent A Car got back to me within a day. Highly recommended.

Good, easy to use, no complains! Been using Easyrentcars for the past 2 years. Well done!

Good service ... was trying to give another car that i didnt book but rectify it on the spot

Mr.Tripiya Meebang (Staff) very bad to service me. He eliminate me from the parking lot after I checking my car. So bad!!

Used to rent directly with them from bkk and chiangrai. Counter service for pick up were previously excellent but not this time. I was told Citibank card takes 5months to refund, wow 1st time I heard this. My 3 main issues are: A) Tires looked worn out. Grip wasn't good round the corners. B) Wheel alignment or balancing was a bit off. Steering tend to go right slightly. B) My passenger who is k. Thai called to inform we are reaching in 5min. We waited more than 20mins for a cocky chap who came to inspect the car. I have a problem when he spoke loudly and rudely. All in I'm in Thailand frequently for biz and visiting Luang Por. Sad to say most times when a k. Thai opens his or her mouth, you know what type of person they are.

Good!

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Horrible experience returning the car - I almost missed my flight / the staff was not there / the telephone number did not work / i waited for more then 1 hour / In the end asked for help from another rental company kiosk to kindly take the key and just before i was departing the staff showed up with no explanation

It was a very smooth experience and the counter staff were good. The car was almost brand new with just 1000 km on the odo.

Excellent service and the comprehensive insurance is worth it.

Picking up the car was easy and hassle free very good and can speak English. Very helpful and free water.

Booking was easy and no problems using the app

While I return the car, the fuel was a little less than full. They charged me 650 baht whereas it should be not more than 100 baht.

Very good price

Price was reasonable

Very new car just 1000km mileage

Very good

The customer service staff is friendly and polite, he explain the T&C very detail before hand over the car. It a new car was issue to me as inform by the staff. The car in good condition. Thanks for all Thai Rent A Car staff make my this holiday trip smooth and easy.

This is my first experience book through Easyrentcars.com, the website is simple and friendly using. I was easy book a car for less then 10 min. Will book again if I going to travel again.