CAR RENTAL REVIEWS ON KEDDY BY EUROPCAR IN BANGKOK

Average

The experience was just so-so. The car was old, but the interior was relatively clean.

The service was okay. The car was too old and frequently had issues.

Very bad experience. When picking up the car, they didn’t show me the compensation standards for any scratches or damages. When returning the car, we found out that the front bumper was scratched (which was already damaged when we picked up the car). They immediately gave me a bill for 8960 THB. How can it be more expensive to spray paint a bumper on a car worth a few thousand bucks than on my Mercedes? I didn’t sign to approve this charge, but they deducted it nonetheless.

Excellent

The service level met expectations, no upselling of insurance, efficient car handover process. Although the car was relatively old with 170,000 km, it was still fuel-efficient.

Satisfied

Very satisfied

Very good...

This car rental was split into three segments. On the first day, the car seat was infested with ants upon arrival. I contacted customer service and got a replacement promptly. On the second rental, the next day, the air conditioning stopped working, so I returned it for another car. The third car's seats were full of stains. The overall experience was mediocre. Although I can't expect much for a daily rate of over 100 yuan, the rental quality was far inferior compared to what we have in my country. I recommend choosing another company.

Overall service was good.

受付カウンターの方はスムーズで良かったです。 去年から5回お借りしていますが、Europecarも含めて、古い車ばかりです。 距離も80,000Km～120,000Kmのものばかりで残念。 日本だと原則、4年以下の車なのですが。。。 WIPER(ウォッシャー)のタンクに水がない。 ガソリンが満タンではない。(これは今まで100回以上、色々な国でレンタカーをお借りして初めてでした。) 満タンでなかったので、チェック用紙にきさいしてあったので、サインをしました。 走り出して直ぐに、20くらいのデジタルメモリが1つ消えました。 返却前にスタンドで給油して、このくらいかな？って、メモリをチェックして返却したら、給油の時より1メモリ減っていて、300Bの請求をされました。 納得いかず、支払わないと言ったら、デポジットから引くので良いですよ！ 日本人の私には、信じられないです。 以前、満タン返しをしなかったときは、概算500Bと給油をする移動費用で100B請求されて支払いました。 にもかかわらず、流石に今回、なっとくいかず、メールしました。 日本、パリ、オーストラリア、USのEuropecarさんでは、勿論、凄く良いです。 タイのスワンナプーム空港は二度と借りないです。 オフィスのMISS TIM？さんは、ルールだからしかたがない！っと、おっしゃっていましたが、ここの会社の社則？柔軟性の指導？をしないとダメだと思います。 レンタカー会社の中で、トップクラスの規模なのに、サービスに問題があるのが残念です。

良くわからないので問題ないです。

Very satisfied

Satisfactory

The store is easy to find

This is my second time renting from this company. The service is excellent, and the staff meticulously check the vehicle during pickup.

The service lady's attitude was excellent on that day, and her explanations were very clear.

The service attitude was good, the only drawback was that they kept urging me to sign quickly, and I didn't have enough time to thoroughly check the vehicle's condition.

Not bad.

Before returning the car, I ate durian at a 711. Since I probably didn't wash my hands, the car had a bit of a smell, and I was fined 7500 THB. Be cautious, everyone. Although this company is cheaper, they are very picky.