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Great car service

About Europcar: 8.7 /10
Good, easy.
About Qeeq: 8.0 /10
Reviewed: Jan 12, 2020
Medium SUV | Subaru Forester or similar

Relevant Reviews on Europcar in Australia


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Mini Van | Kia Carnival 8 Seats or similar
About Europcar: 10.0 /10
Perhaps can link to the NRMA for better insurance coverage as we gotta offer of similar insurance coverage in Melbourne which cost us only $125 for 5 days vs Hobart at $450 for 5 days.
About Qeeq: 10.0 /10
Reviewed: Dec 29, 2019


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Medium SUV | Mitsubishi ASX or similar
“Smooth and efficient.”
About Europcar: 10.0 /10
All Okay, pleased with the whole experience.
About Qeeq: 10.0 /10
All booked nice and easy.
Reviewed: Jun 3, 2019


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Full Size Van | KIA Carnival or similar
“Horrible experience with Europcar!”
About Europcar: 5.0 /10
Horrible! Rushed out upon arrival as didn't want the counter staff to wait too long. Keys were provided, told where to go and rental agreement signed. Was not shown to the car to perform checking of the car together. Just asked to take photos to protect myself. Upon finding the car, realized that car seat was not installed or even provided although I already remarked in my booking. Went back to the counter which was already closed and empty. Amazing that no one among the other car rental booths had the Europcar employees mobile number and no number was left pinned somewhere at the counter. Called the careline who made me wait so long on the line (I was on international roaming!), arguing with me (WHO WAS IN FRONT OF THE COUNTER) that the counter at Avalon should still be open and finally telling me they couldn't do anything. I needed to get another car seat from another Europcar branch the next day! A TODDLER TRAVELLING WITHOUT A CAR SEAT IN AUSTRALIA IS ILLEGAL!!!! Luckily for me, the staff at Hertz next door saved my day by obtaining a spare car seat for me! First and last time renting from Europcar.
Reviewed: May 28, 2019

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