As in the title. They are OK. Charge for everything, don't be late! But vehicle was fine as was return process. No Issues, check your car before taking it out just to be happy.

It took a long time to get all the admin sorted as I was not aware I should have my NI number and DVLA code and clearing done. As I did not know my NI number I had to phone around and finally got this all sorted. It was good that I had taken my passport along as well, because a second ID was needed.

The Location at Hilton hotel London is easy to find . The staff are very nice guys in collecting and returning the car . The collecting and returning the car was very fast . The car Fiat 500 was 2019 model . It was very clean and economic car . I recommend Green Motion to every one and will use their service again .

Booking was very easy . prices are great . You explain everything .

Quite a queue picking up car. Took a little longer than I planned

Wouldn't accept my credit card for the deposit as it didn't have an embossed number on the front! I've never heard such a nonsensical reason. Made to pay a £2k security deposit from my current account instead which wasn't ideal. Car heater did not work on the first day, which made the 3 hour drive across a bitterly cold Scottish night unbearable. Oddly, started working the following day, but that first trip nearly killed us. Had to wait over 30 minutes for pick up from the airport, and despite calling (twice) and being told the transport was on its way back, this clearly wasn't the case as when it did eventually turn up it was a five minute ride to the office. By the time we'd added on paying for the petrol tank (admittedly a good deal) and for unlimited mileage, I may as well have booked through someone like Hertz and had a slicker overall experience. The cost I was originally quoted when booking ended up bearing no real resemblence to the end price paid. Good pick up inspection though and easy to ensure all scuffs and marks were recorded. As a result, no trouble on drop off of the vehicle at all.