Centauro staff at Bilbao Airport was ace! They were friendly and accommodating. Appreciation to the staff who helped us change the setting on the car to English. Super friendly and funny!

The car was fine, but picking it up was an absolute nightmare. I had no idea a rental car company could be this bad. When we arrived, there were maybe 15-20 people in line in front us. From the time that we arrived, to when we actually drove off the lot was literally two and a half hours. The young woman we dealt with at the counter was very nice, but the whole place was grossly understaffed, and her co-worker was strolling around like he was at the beach. Truly a dreadful experience.

Couldn’t see where to catch the shuttle bus outside airport.

Professional friendly service. Very busy with many customers, but totally satisfied with vehicle.

Great platform would highly recommend.

They took one hour of our time for the pick up as they didn’t allow us to pay with a debit card just because we didn’t make the booking with them, and we as through easy rental car. Also, they wanted to charge us again for the insurance when we already paid for that in advance. The staff wasn’t qualified and they were also very rude