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Live Chat Email Us Service Code: 6106449028

Queeq was great. Wouldn’t recommend target rent Italy to anyone.

Reviewed: Tue, Jun 28, 2022
About Target Rent Italy: 5.0 /10
No people carrier available on the day of arrival. Rude staff who didn’t think this was their fault and tried to give us 2 small cars - they didn’t appreciate this would be double the fuel and double the insurance costs. They initially refused to drop off a larger car at our premises but eventually agreed to this. Poor service. The large car dropped off was unclean inside and they tried to charge us a cleaning fee on dropping this off - we refused with photographic evidence of the lack of cleanliness of the car on receiving g it.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve their service. If you need any assistance, please kindly feel free to contact with us. Thank you for your understanding. Have a great day!
Full Size Van | Seat Alhambra or similar

Relevant Reviews on Target Rent Italy in Italy

I.Bartashov

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Compact | Ford Focus Estate or similar
Reviewed: Sat, Sep 28, 2019
“Excellent!”
About Target Rent Italy: 10.0 /10
Excellent service!
About QEEQ: 10.0 /10

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Mini | Volkswagen up! 4 Seats or similar
Reviewed: Tue, Sep 24, 2019
About Target Rent Italy: 5.0 /10
Office for pickup/drop off fairly difficult to locate as there aren’t many signs. Car had a knocking noise on suspension and no windscreen wash on pickup. Waited quite a long time on drop off as there was only one member of staff dealing with customers.
About QEEQ: 10.0 /10
Pick up drop off location not in terminal as described. Everything else from EasyRentCars was great and easy to use.

Roger

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Mini | Volkswagen up! 4 Seats or similar
Reviewed: Sat, Aug 31, 2019
“Great customer service”
About Target Rent Italy: 9.3 /10
Once we found where to pick up the shuttle to the pick-up point, everything was very easy. The staff at the pick-up and drop-off point were fantastically helpful and kind. They deserve congratulations. The car was almost new and spotlessly clean. It was a first-rate rental experience.
About QEEQ: 10.0 /10
Easycar was very easy!

B.Franklin

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Intermediate | Ford Focus C-max or similar
Reviewed: Sun, Aug 18, 2019
“Very poor due to excessively old and worn car.”
About Target Rent Italy: 5.3 /10
The vehicle was in very poor condition, and after picking the car up I was shocked to realise it had done over 205,000 km which in my view is way beyond the useful life of an average car, let alone one a company is renting out (for a 9 day price that would probably go towards buying 50% of the car). The vehicle was so worn it lacked power in lower gears to the point it felt unsafe, and we were concerned there was a very high risk the vehicle could breakdown. We therefore used the vehicle a lot less than we had hoped to on our holiday. Overall this experience has left me thinking I would be highly unlikely to use this company in the future, or recommend it to anyone else.
About QEEQ: 8.0 /10

I.Beveridge

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Compact | Ford Focus Estate or similar
Reviewed: Wed, Jun 5, 2019
“Overall decent experience other than the issue we had with the pick up location.”
About Target Rent Italy: 8.7 /10
Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!
About QEEQ: 10.0 /10

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