Good quick service

Employee obliged to get money on additional services with unfair arguments

Difficulté à trouver le bureau Goldcar Énormément de monde ticket avec numèro Personnel sympathique mais ne parlant pas français et peu l'anglais!!! Attente = 1 heure 30 mn !!!! Incompréhension/aux couts demandés en plus J'avais opté pour assurance maximale mais on me demandait de payer + de 257 euros pour assurance multi risques J'ai du faire 1 carte de 1200€ caution + 157€ ??? je n'ai pas réussi à savoir pourquoi Je ne sais pas ce qui sera prélevé en final et vous contacterai auquel cas Sinon j'ai eu 1 Fiat Tipo donc supèrieur à ce que j'avais demandé ??? A la restitutionil m'a été précisé que tout était ok Je suppose donc ne pas avoir de frais suplémentaires Au final expérience peu satisfaisante

Avoid GoldCar, terrible company, charged me twice for Insurances, never again!!

perfect booking process

There was one scratch on the front bumper of the car that was not very visible unless you looked very closely underneath. I did not have any collision (that I know of) during my rental, but Goldcar decided to charge me ~250 Euro anyway. There is no way that this scratch would cost this much to repair; I have experience in collision repair and it was a touch up job.

The car was not fit for the road which we found out half way through the journey to our accommodation- the brakes needed attention. The tracking was out - the car is not being maintained to an acceptable standard. On drop off they tried to charge me for a scratch to the window that they had not seen on pick up - luckily I had clear pictures to show the scratch on pick up. Terrible stressful experience