Fun

waited over 2 hours for service at counter, only 1 member of staff working taking excess of 22 minutes per customer. Totally unacceptable.

There was about a 35 min to 45 min wait to get the car. You need more attendants to help! The return of the car was great!.....

Dislike: Even though the car was only about a year old it had quite a lot of dents and scratches but the car was reliable and it drove well and I cant complain about the super low price.

Like: The car was brand new with only 7 miles on the clock and was exactly what we had ordered. The staff were friendly and helpful and the whole process was very efficiently organised.
Dislike: Nothing to dislike!

Like: In the parking garage, there was no wait and we were able to get the keys immediately and start our vacation!
Dislike: The wait to pick up the car in the terminal was long. The person waiting on us, was also on her cell phone, while serving us. The car had lots of small dings and scratches where it had hit things and the paint had chipped off. On the form the attendant gave us in the parking garage, none of these were checked off and should have been. When I told the attendant that there were many dings and scratches, she just told me to mark them off on the diagram but she should have really come out of the booth since she was not serving any customers at that point, and should have gone over the condition of the car with us.