CAIRNS CAR RENTAL REVIEWS

Like: Nice car, friendly and efficient service.
Dislike: We had to wait until the next morning after arriving because there was no after hours pickup.

Like: Very happy overall will rent again from them

Like: Very affordable price for the car, car was in good condition.
Dislike: Not fun to wait for the shuttle for 20 mins in summer.

Like: Happy with the service
Dislike: Nothing

Dislike: thought I would pick up the car t the airport

Like: This is the second time we've rented off you - an enjoyable experience.
Dislike: Shame you won't pick up and drop off from the International Terminal. We travel with 2 large golf bags, 2 others bags and hand luggage so it would be nice to be collected at the terminal rather than having to navigate our way across to the pickup area.

Like: Great little car, easy to drive and very responsive. Handled the roads and hills with ease and was very responsive. Great brakes.
Dislike: The steering wheel seemed to have a little bit of play in it.

Like: I wish everything went this smoothly. Kyle at European Cairns was very friendly and very efficient.

Like: Friendly staff and easy pick up and return proccess

Like: Ease of pick-up drop off, friendly staff and condition of vehicle.
Dislike: Vehicle drop off was a little sqweezy.

Like: Apex we're so friendly and helpful and the car was perfect
Dislike: After a bit of a mix up, trying to deal with the staff at Easycar rentals was impossible....luckily Apex could take over and sort it

Like: Was very happy with the whole experience. Happy that the car seat was installed. Happy with the vehicle and the customer service. Will use again.
Dislike: As always, prices could be improved :)

Like: An overall great experience from start to finish. Great service, best price and a the car was clean and in excellent condition. We arrived earlier than arranged and they had a car for us within 15 minutes
Dislike: There was nothing I didn’t like

Like: Professional friendly service
Dislike: Nothing

Like: freindly efficient staff

Like: Picked up quickly from the airport. Was served immediately when we arrived at the rental location. The car was ready, had plenty of room and drove well. On return we were dropped off promptly at the airport. Great service, excellent rates, would definitely recommend and use Apex again if I visited Cairns.
Dislike: Nothing

Like: I travel frequently and rent cars at times. Other major rental agencies have much to learn vs Apex. I had two drivers and insurance included for much less than other options.
Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.

Like: Heritage walking and train
Dislike: Very touristy.....

Like: Value, Condition of a new car!!
Dislike: Nothing to complain at all!