CAR RENTAL REVIEWS ON JUCY IN CAIRNS

We rented two cars at the exact same price and with the same description. One car was significantly better than the other. Around 5 years newer. Generally the price was low, so can't complain too much

It was easy, but the picture was misleading. Showing what looks like a new model when the car we get is probably close to 10 years old. Had a CD player.

Best to bite the bullet and go with a tier 1 rental company. By the time you travel to the depot and pay for insurance, you're better off hiring a car based at the airport.

staff you had at cairns depot were excellent car was clean

price drop did work

Terrible experience, car was extremely dated with over 140,000kms on it. Panels looses, car drove terribly and had a constant tick. When I arrived constant expectations that I pay more and put more money on hold. All in all the car was a piece of sh#t that wouldn’t be worth more than $2000. Staff not helpful and will never use Jucy again.

The car was quite old but anyway the price is cheap. What you pay is what you get. Upon arrival, I tried to call the hotline several times for airport pick-up but no luck, I had to take uber to go to the location and pay $34, it was quite disappointing at the beginning but after raising the concern with the staff, they arranged reimbursement for the same so all good in the end. The staff are professional and accommodating.

The hire car was a little beaten up but it didn't cause any issues during the hire. Definitely needed a wheel alignment - the car would casually veer left without correction.

Price Drop saved me a small amount of money (around 5%), but the price of the rental dropped significantly (around 50%) around a week or so before the pickup date which Price Drop couldn't take advantage of.

They tried to sell us their insurance.

Great price. High holding price for insurance but we did not have any claims and the money was available again before we needed to use it.

Definitely a budget operation. All the cars I had the opportunity to hire had plenty of knocks to them. If you are used to premium car hire operators with new, good condition vehicles Jucy may not be the best choice for you.

We had to organise our own movements from the airport to the Jucy pickup point as there was no room in the transfer vehicle?. Excuses were made but we spoke to another worker who suggested they are just lazy!. That, I believe.

Car was beaten up with lots of scratches and dents. Depot was a long way from airport and the shuttle's timing wasn't good, ie a lot of flights are quite early but the service doesn't start until around 8.30-9 I think

It was fine

Great service, car was ready including child seats by the time payments where completed! Friendly staff. Child seats rather expensive, 2 seats cost as much as the car itself...

Excellent valve Great staff

Great getabout for 4 of us and our luggage - easy pick up and great staff

All worked really well and no issues - very streamlined

There was some confusion if I was covered with insurance or not, and my card had a $3000 reservation for a week. But aok in the end.

Nopes. Old car for 4 days with unusual sounds at times made me feel scared.

Great.

after hours service could be better

Decription of vehicle should change from Fiat Punto to Hyundai Accent as there were no Fiat Puntos visible at all

no magic..infact price went up when I first booked..service was terrible after I replied about taking credit card photo and booking was cancelled by QEEQ even after I replied ..the system generated emails need to be reviewed and re-looked so first time customers can understand better