TWO significant issues:
1) the NY license plate didn't match the one on the receipt! I had to go back in and get that fixed, because I'd brought my own EZ Pass, and didn't know if it would go through with a different plate.
2) the car smelled of SMOKE! I've never smoked myself, so the culprit was not me...and I'd didn't address this issue at pickup because getting 1) fixed took so much time....
The drop off location had an interior sign that couldn't be visible from the street I was lost for half hour and finally had to drop off the car in the other location.
El vehículo que me entregaron en NY olía mucho a cigarrillo. Mi trayecto incluía una parada en una ciudad llamada Syracuse. Me acerqué a la oficina de Budget en el aeropuerto y me hicieron el cambio sin problema.
“Waiting to be compensated, then I can give short title”
About Dollar:8.0/10
I was given a faulty car my case # Case # 0200064194 , i was unsafe on the road for the whole one and i requested to get compensate for this 28 hours .
Also my 200$ is been blocked by the dollar office please release them.
About QEEQ:8.0/10
I have been told by dollar officer that easy car rental will compensate you with discount for the one day
I had a delay in fly I was not sure if I will be able to pick-up at arranged time. Contacted easyrentcars, and they solved an issue in very coordinated and fast. That was impressive work!
It would have been better to know the hidden charges like inner city parking or mandatory toll charges. Those charges were charged over and above which were high.
The use of ezpass its too expensive. I paid 51 bucks for a toll of 16. Even when I not activate ezpass. The car was very good, but not as close as advertised. You gave me a Kia Sorento, when the contract said Nissan Pathfinder.
About QEEQ:10.0/10
Excellent job. At first I had my doubts. But you hooked me as a customer now :) Thanks.
AVIS provided an old Jeep instead of a Ford Escape as I booked. Similar, but the price should be different. The condition of the car is acceptable, but lower than our expectation.
The counter stuff looks like not happy to serve.
About QEEQ:8.0/10
Good website. Easy to use.
It will be better if you provide the details of toll.
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