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Average rating on Europcar at JFK Airport: 8.4 /10


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Standard | Hyundai Sonata or similar
Reviewed: Mon, Aug 26, 2019
About Europcar: 5.7 /10
O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.
About QEEQ: 8.0 /10


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Economy | Toyota Yaris or similar
Reviewed: Mon, Sep 10, 2018
“Very happy overall; gladly use again in spite long pickup time”
About Europcar: 8.0 /10
Like: All staff I interacted with were affable and generous. I felt well informed and well taken care of. What I appreciated was understanding why things were taking so long: the staff focussed on the customer care and went into detail when answering questions and helping customers make the right choices. I was happy with the way that Geneva handled my query; I felt like I was the only customer in the room -- unrushed and highly valued.
Dislike: I had not anticipated close to 1.5 hours from queue to driving off with the car. If I had known this, I would have built this into my schedule and my 7 year old daughter was tired from flying and very fed up. Moreover it had a knock on-effect on my next appointment to collect a key from the air bnb accommodation contact, so I had a lot of apologising to do.

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