The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.
“Typical money grabbing service, overpriced for what you get, and not what you book.”
About Budget:6.0/10
I was given a golf instead of a suv- counter staff told me this was better but I couldn’t fit my suitcases in, and wanted an suv. They said they didn’t have any, then gave the lady behind me in the queue the car I had booked (mokka). A golf was equivalent size to a fiesta and I could’ve paid a lot less to hire an economy car. Really bad service.
About QEEQ:8.0/10
Qeeq tried to resolve the issue the next day and managed to get budget to offer an exchange for the car originally booked. However I was by this time 600 miles away from the pick up location and not willing to go back, when it was their error. No refund in price difference has been offered.
The most terrible company you can ever hire from! Avoid at all cost. They lure you in with their cheap price but then they had you pay! After 2 months from hiring this car they took £1042 from my bank account. When I called they said that it is because I broke the clutch!!! It is worth mentioning that they drove the car after I returned and before the mechanic repaired it for 92 miles! And they wanted me to pay for the broken clutch
“Painless process through QEEQ and AVIS; very satisfied.”
About AVIS:10.0/10
Great staff and very little time needed to sort out - got a bigger car than booked (for no extra cost) which was also very fantastic. Would highly recommend.
About QEEQ:10.0/10
Painless process with all information needed provided very simply. Great competitive prices - I always use QEEQ and will continue to.
I booked a small premium, they had no
Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.
Terrible experience with Europcar. Bad communication on return location and issue with faulty car which has still not been resolved. After returingn the car to the correct location I was sent threatening letters over a 48hr period because they had not checked the location and were accusing me of not returning the car.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
A.S from Kenya
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View more >Car Rental Brands Ranked AT Heathrow Airport, LHR
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