PERTH AIRPORT CAR RENTAL REVIEWS

Great!

Great!

Both the service from staff and condition of the car exceeded expectation. We will certainly make use of their services in the future.

Booking process was better than others used during our visit to Australia and would recommend the company to family and friends

Good and easy

No

Great experience

No issues

We were given an upgrade and the vehicle was excellent. Highly recommended overall

Excellent online service

The water for the windscreen wipers was empty. A reversing light was out. More attention to these small things is important - suggest you develop a checklist for getting cars ready for clients. Your service people in Perth sold us additional insurance which we discovered an hour later was not needed. Now we are waiting for a refund. They didn't know who the underwriter was for the insurance. Very poor

I did not deal with any Budget staff, I had to pick up the car from the Avis desk.

I was a bit annoyed that they cancelled my original booking just a couple of weeks before I was due to travel, it had been booked for month, this meant it cost me an extra £300 over the original price/

Pls let us know if we are being charge $250 upfront? If not, when will it be returned to us?

Nil

Easy to find the pickup location. Friendly staff.

Yep I got charge 25$ more for no raisons. I which to know why?

Disappointing. The gentleman that served me during pick up was on a earpiece and was processing things at an extremely slow paced (furthermore I arrived late with my family and all were tired). Things were not explained clearly and proceeded to getting me to sign. The gentleman that served me was very friendly but when I asked him very clearly about the petrol issue (because I drove from somewhere relatively far but the tank shows full still), he told me all is good and money will be released. However, I realised after a few days that I was charged an extra for petrol (I would not be so disappointed if the staff told me earlier on after the check).

Probably the second time or more that I’ve used EasyRentCars. Comfortable with the platform, Explanation of insurance, selection of car etc. Looking forward to the next ride.

I was really impressed with friendly and professional staff members in ACE Rental Cars office at Perth Airport. Special thank you to Karen! She explained everything very clearly and made me feel really comfortable driving away with the hired car.

Easy to book, no hidden surprises.

Really fuss-free! Love it!

Price Drop protector was awesome!!

Excellent counter staff at ACE Rental Cars Perth. I dropped my phone on the shuttle bus from the return point to the airport, and the team found the phone pronto and immediately sent the bus back with the phone. Pick up and return were a breeze too, and the car in a fabulous condition.

Not bad

Great service

Good customer service. Excellant car condition. Affordable

Booking platform is good. Just have to highlite on type of car to be rented. Cause picture on booking plateform was a Toyota Corolla and i got a Hyundai because the booking was on varient.

Great car, friendly service, very easy to deal with

Perfect for a good deal

Meet expectations. Thank you

Meet expectations. Thank you

I will be using Ace Rentals again ...very happy with the service & quality of cars

Very easy to use the website; kept us updated with our rental progress !

Quick shuttle but they are a bit away from the airport and the shuttle is extra cost