SYDNEY AIRPORT TERMINAL 2 CAR RENTAL REVIEWS

From the airport to the office, there was complimentary shuttle bus service which was really helpful.

Easy to book a car

Great Service. The staff at pickup explained everything well.

Loved the service, will definitely use again.

Everything was very smooth and superb service

Easy and very detailed

The Thrifty staff were really excellent and gave a great service at Sydney airport. Best experience ever!!

Help staff were excellent in sorting a shortage of cars problem. Really excellent service throughout.

Poor poor condition. Picked up the car and 15 minutes into driving, indicator showed low tyre pressure to one of the back wheels. Went to a gas station and got the tyre pressure filled back up. Checked the tyre and noticed a small nail on it. Tried calling the hotline for assistance but wasn’t able to get through. Finally after 2 hours someone answered and send a guy over to fix the tyre. Long story short, the guy who came over for the repair said this was not a recent damage but happened more than 6 hours at least means no way it was damaged on my hands. Poor customer service at Sydney airport. Big no no to get cars from them....

Great service

Fast and efficient

Good service, quick pick up, a bit remote location

Smooth and easy booking process

Helpful and easy to deal with. Car was very good value.

I needed to speak to customer services and they dealt with my query within a couple of minutes.

Really nice car. Lots of space for 5 people and luggage. Staff were helpful and friendly.

Easy booking. No problems.

The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.

No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

They have a trick to over charge toll invoice by charging +18$admin fee on top of toll invoice. f you think you save money because you chose ace instead of other suppliers during booking, you ar badly mistaken. Never, ever come back to them.

The location is a bit off but otherwise nothing to complain about.

All great as usual

Car is good and clean

Easy to arrange the booking of car. I will use this to book this next time

Fantastic service from start to finish Thank you Tripz staff

Great

Good car rental

Staffs are really helpful, car is clean and smooth, price is really worth it. Excellent overall, will recommend friends to use if needed.

Booking platform is okay.

The car was good but gutless. The pick up time was unacceptable. Staff were good under the circumstances.

Car was in a great condition. Looked to be brand new. Very clean Spacious

Easy to find cars and compare rates across car rental companies. Used it twice in the last 2 weeks.

Excellent customer service. Unfortunately this company are no longer in operation.

Excellent. By far the cheapest option we have found, consistently. Also excellent customer service.

Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.

Good consolidator site. Not the easiest site to navigate with discount vouchers unclear on how to redeem.