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Last updated on: May 30, 2024
63Rental Locations
13Airport Locations
Map View of Car Rental Locations in Philadelphia
Hertz
9.1/10
Alamo
9.5/10
AVIS
8.4/10
Dollar
8.2/10
Budget
8.5/10
PAYLESS
5.4/10
Thrifty
8.6/10
National
8.8/10
Reviewed: October 12, 2019
The car was an absolute dream to drive during our hire period. Initially thinking I needed an suv, but as it turned out the Chevy was an excellent drive. Good on fuel and with enough toys it was an all round solid drive.
Reviewed: August 23, 2019
When I collected the car the man at the counter tried to charge me an extra $25 for being 20 minutes early (09:40 for a 10:00 collection) and when I suggested I wait the 20 minutes in the office he was clearly displeased but carried on with the admin of check in. Then he advised that if I was at all late bringing it back he wouldn't hesitate to add a charge (Failing to notify me of the statutory 30 grace period shown in your terms). Fortunately he didn't add the charge after my objection but it left a bad taste in the mouth and I remain irritated by his attitude. Fortunately the staff member to whom I returned the vehicle had a significantly better attitude when checking the vehicle for fuel, mileage and damage (full tank, no damage).
Reviewed: August 10, 2019
The vehicle and service exceeded our expectations. Superb value- I had to keep checking to see if I had paid the correct price! Will recommend to all our friends and family.
Reviewed: October 24, 2022
The car Had 25000 Miles on it and From the First day it was asking for an oil change… anoying A lot of scratches and one Dent on the door
Reviewed: October 20, 2019
Well after paying nearly $100 per DAY for a Cadillac XTS they didn’t have.....one Great disappointment!
Reviewed: May 10, 2019
found staff helpful glad we rented gps, staff member helped with setting up, the rental was expensive and we upgraded which was nearly 150 dollars extra that was the only issue really
Reviewed: August 26, 2022
It was good, but the only thing that was weird, was that we talked about not having E-Z toll pass, but he kept it on anyway… we found out and used it anyway, but it would have been nice to know.
Reviewed: August 18, 2022
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
Reviewed: October 11, 2019
Unfortunately you should a lot an hour from the time you get off the plane to getvto Dollar. They only have 1 shuttle and you could easily wait 30 minutes for it to pick up
Reviewed: September 3, 2019
They don’t do a good job of explaining things and there lines be way to long took me over 2 hours to get car that was suppose to have sooner. And I got not compensation for it at all.
Reviewed: October 30, 2021
The car was fine but there was surprise charge of $12.97 added to my bill and I'm still trying to find out what it was for
Reviewed: November 30, 2019
I've requested a car without an e-toll device as I was going to pay all tolls in cash, which I've done. Weeks after returning the car I was charged for two tolls that I've paid in cash. Send the receipt and company did nothing. Very Poor customer service. Will not use this again!
Reviewed: August 14, 2019
The lady who checked me in upgraded me without my concern and didn’t realized until I got the charge for it.
Reviewed: June 25, 2019
Worst customer service ever. Slow, and rude. Need better training. No employee at desk for over 10 minutes. Car was low on gas. Windows in car were dirty.
Reviewed: July 10, 2020
No one told us you need to call to have the shuttle pick you up from the airport.
Reviewed: December 5, 2019
Car was supposed to be medium sized SUV but couldn't even fit both of our suitcases in the back. Otherwise it was fine, although not clean when we picked it up.
Reviewed: October 3, 2019
Just better service at the desk and a direct line
Reviewed: October 2, 2019
I wanted navigation and was not able to get it. The car seat was too low for me and in order to see and drive safely I needed something under me. I was unable to change the car.
Reviewed: July 15, 2018
Dislike: The vehicle was not ready for me at the time of pick up. It had to be washed, cleaned and prepped for pick up before I could take it. The staff didn't even know they were supposed to have a truck rental ready for me.
