CAR RENTAL REVIEWS ON EASIRENT IN FORT LAUDERDALE

I was disappointed they had to charge my credit card 1800$ They also posted on my credit card the 500 holding charge. It should be held and not charged. I paid 40$ extra for exchange rates on my credit card which I did not expect to pay over and above the total of the invoice

We did not get a full size car, which we paid for. We got a dirty VW pass at, which is not a full size vehicle. Check in process was extremely slow. It definitely could have been Better! I would not recommend this place.

Had to wait for about one hour to pick up car.

The worst part was to pick up the car. It took really long time. I was forced to pay extra for second driver even if I did not need it. The person at the counter told me because I gave my credit card I have to be added as a driver and pay for it. ( I did not need this option but was forced to take it)As a result our booking costed more then planned. I would not rent with easirent again.

Everything was as promised. Fast. Price great. Shuttle to/from airport on time.

The car was not what I reserved, and a step down in my opinion. They offered an upgrade in lieu of what i reserved, but the staff wanted more money. The rental facility was very poor, AC wasn’t working, staff was unimpressive. I also waited 45 mins in the scorching heat for the pickup shuttle at the airport. Overall, not a good experience.

The car did not exceed my expectations both cars were broken. The first car the droptop was broken and the staff made us drive it back to the easy route location to return and get another car. The second car was in a better condition but continue to have low tire pressure woke up the following morning to find a completely flat tire again the staff was asking me if I could drive it there with the flat tire. I end up turning the car in early no Compensation for turning the car in early.

My vehicle had bluetooth, rearview camera, touch screen radio. It did NOT have automatic windows or door locks which was a hassle considering it’s 2019. My other family members were upgraded to SUV and they paid half of what I paid .... The check-In process was brutal, they kept 1,800US for deposit which was bot written ANYWHERE And I had to call my insurance long distance to prove I was insured because he did not believe my proof of insurance...

Good customer service. Poor car condition, brakes were loud, car had dints in the front & side, gas tank wasn’t full, and the car wheel would shake while driving.

Most cars have too many scratches and dents. I was attending a wedding and was embarrassed to offer anyone a ride. First Altima was in bad shape. They offered a Sentra which was better but had little gas in it. The ladies before me drove off in a car that had a smashed bumper. Be honest in advertising. Say save money with scratch and dented cars.

Price was good.

Car was great, service was good eventhough we waited a long time, security deposit was much too high and still waiting refund.

Great price! The whole process was easy and smooth.

The clerk at the counter try to become an insurance specialist and want to sell an insurance coverage: he refuse my insurance proof of 3 pages confirming coverages of all risks but i had to reach my insurance company in Canada to discuss with him and after over one hour of delay he accept to rent the car with my insurance proof but it has bee too hard

Your company is ok on this side

Car had a keyless entry with an almost dead battery. No wiper fluid, windshield was filthy on the inside, and a bumper that was hanging on for dear life. We had to wait over a half hour at airport for the shuttle and again a half hour when we returned the car. What rental makes you wait 1/2 hour when you have a flight to catch. Their recording said they pick up every 15 minutes and they only have 1 van, which makes that impossible. They also made us call our insurance to prove we had collision insurance. They should have told us ahead of time if they wanted us to provide this.

The workplace is not ergonomic, the furniture outdated and broken. The computer did not work at the time of taking delivery of the vehicle and at the return the printer wasn’t working. The car was equipped with tires at the limit of wear, a sound was heard from a wheel, brakes or ball bearings? Although it made us a little nervous everything went well.

Car not available at arrival. Car not cleaned properly.

The counter staff was rude to myself and the two other customers before and after me.

Still waiting for email on additional charges

The car was ok,no problem ,the problem is , i had already paid. (153$ canadian $) June 20 and when i returned the car, i had a other bill of 674$.I know 500$ on this was for the deposit ,but what about the other 174$?. And the women i talked to, said i should go to my bank tu clarify this.

As a first time user of Easirent, we were totally impressed. We prebooked, prepaid online and just went to the counter for the car, a clean, filled car was ready for us. The attendant went around the car and marked any damage off, other companies do not do that. Everyone was pleasant, the price was totally awesome. Shuttle to airport was fast. I give them a 10.

It was very easy to rent online and get coverage. Even tho there was no price drop on our rental we were very pleased... When can you rent a car with ins for $60 for 3.5 days... I will be using it again!