CAR RENTAL REVIEWS ON DOLLAR IN AUCKLAND

Nice clean and comfortable car. Pleasant, competent staff. Great location. Just wish it had been available for the duration of my trip instead of a week.

Very good app

Fantastic value for money and service, highly recommended.

Very easy booking process, used the app

Excellent service

Smooth booking experience

The car was great, I was upgraded to a larger vehicle.

I found Qeeq through Kayak.com. The process was very good and Qeeq delivered a great service with a lower quote than others.

Poor Service for pick up and check in. No signs at airport for pick up. No invoice sent when requested twice.

Comprehensive service and new condition！

Comprehensive service ，very nice！

ALL GOOD.

ENOUGH GOOD.

Everything was good..

First, I rented cars from both Dollar and Thrifty on the North and South Islands of New Zealand. These companies share the counter with Hertz, essentially making them smaller subsidiaries. However, their cars are not as good as Hertz. When I booked the rental, I had requested a Toyota Prado, and both companies confirmed this. But upon arrival, neither had the Prado. Instead, they offered a Mitsubishi Pajero diesel. I noticed Hertz had Prados available on site. When I inquired, I was told they either didn't have Prados or had very few. It seems they use the Prado as a lure and then give you the Mitsubishi Pajero, claiming it's a similar class vehicle. However, in my country, these two cars are in entirely different classes. These companies attract you with the lower price of a Prado but end up giving you another car. If you specifically want a Prado, I suggest not choosing these two companies, as they probably don't have it. Note that in New Zealand, there is a road usage fee for diesel cars, which will be reflected in your final bill when you return the car.

Very satisfied

車両は小型SUV(Kia Niroと同等クラス)ではなく、ガソリン車のKia Sentosでした。スタッフの説明は「Busy seasonだから」 ほぼ新車(走行距離3126km)で良かったけど、ハイブリッドのつもりだったのでガソリン代が2倍以上かかった。 あとdollarはHertz/Thifty系列だと知らず店舗カウンターを見つけられず、やむなく他の店舗スタッフに聞いて分かった。

特になし

Overall a very positive experience with the exception of the pick up at the airport.

May be a map for the pick up location at the airport.

One person serving, no vehicle matching what we ordered, car not cleaned on outside.

Thanks for the friendly service

thanks

They didn't provide the specified model and damaged my suitcase. When I contacted them, they didn't respond.

Good

The counter stuff was nice at first, but when I pointed out to them that the fuel tank wasn't full, the girl made up a story saying it was a gauge problem, that others had the same issue and the tank was indeed full. That was a lie because twice I filled it up and it showed perfectly on the panel. That means Dollar did not give me a full tank as I deserved.

It was all good

A bit out of the airport but quick shuttle bus

As always just easy to deal with

A little out from the airport but quick bus