CAR RENTAL REVIEWS ON NATIONAL AT PHUKET AIRPORT, HKT

Excellent service!

Process clear and simple!

Good

Good

So fAr So GOOd,

this a good experience

They like to sell their own insurance for car rental

Price protector didn't work too much.

N/A

N/A

I waited for 30-40mins for my car at airport. There were only two other family for car rental besides me and the counter staff forgot to inform their guy to send me the car. How hard was it to call their guy to bring a car while I waited at the exit they told me to wait at ? Wasted a lot of my time and I couldn't carry on with my activity of the day even I was the first one to rush out from my flight to immigration. Plans being destroyed over waiting for my car

Good service. Will return

There are many wrinkles on the outside. But the inside of the car is clean Pick up and return the car, convenient, fast

Goodprice and easy to use

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Great prices. Much cheaper than booking directly by 25-30%. Really Good support when I wanted to extend the rental. Prompt & efficient.

Fast & efficient

Hassle free booking

Yes satisfied

Yes satisfied

Finding the drop off location was a bit of a hassle. Also even though there were three cars present for drop off the staff from National was absent

Excellent car rent company with easy process and really good stafg

Car accumulator is very weak.

The car received was not the same model as the one we booked. I booked a nissan march but in the end got a nissan almera. The car had quite a few scratches, the audio system had some problems connecting to phone using cable.

The staff is kind and helpful with efficient pick-up and drop-off time.

Price drop protractor did save my money.

impressive

i will be abck again

Easy to book, super easy to change details and insurance.

The car was great! Staff was very friendly and patient too as I try to speak with her in English. Thanks for the hospitality and thanks for the car!

Great app overall. First time renting a car for a trip in my life and it went so smoothly. Price drop alert sadly did not really do much for my case since I booked it two days before renting. However, great feature too! Makes me feel at ease while booking. Keep up the good work!

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.