AVIS CAR RENTAL REVIEWS IN GERMANY

Like: The staff was so kind and we got the car so soon, with just 500 KM used (that is amazing).
Dislike: I reserved a Mercedes-Benz C-Class (Premium Class), when I went to the station they told me that car is not available, but they didn't give me other cars in the same class (the same class is BMW 328 or Audi A3 ...) I got an Alfa Romeo Giulia that was so good but that was not at the same class with my reserved car.

Yes , Petrol Tank was below Half Full

Professional team..

Great process & I passed my experience to other as I find easyrentcars the best among others..

everything o.k. Nice and friendly staff

Booked Premium car Mercedes or Similar Brand. But Avis gave me lower grade car Skoda. Ridicules.

As a member of the AVIS Preferred Plus program i recieved my usual upgrade, this time a triple from group B to Group E (from EDMR to IFMR). The RSA was not able to process a proper contract via their computer system, so it had been printed it and signed manually. The car (Skoda Karoq, medium sized SUV) had a 1.0l turbo-engine, which turned out to be very economical, using only 5.4l/100km petrol on the 900km trip (60% highway with max. 120km/h, 35% country roads, 5% city). Specs you might expect from a diesel but not from a petrol engine.

Yes car was beyond expectations. Staff was helpfull and prompt in service. Hassle free pickup and drop off.

Booking platform is simple and easy to understand.

Great car, the agent upgraded us to a mini SUV for no additional cost.

Первый раз арендую машину в авиас. Менеджер отнёсся с подозрением, проверил мой телефонный номер и позвонил на него. Возможно из-за этого и не дал запрашиваемую машину. Заказывал машину премиум класса, получил машину на уровень меньше, с меньшим пространством для пассажиров (vw tiguan) Менеджер утверждал , что других машин нет. Только после ссоры он мне выдал skoda superb, где хотя бы много пространства .

Very helpful staff only problem I faced was language , I could not use any other method other than email to contact them . Overall lovely car, lovely staff . Thanks team Avis.

Extremely easy to operate app and excellent deals . Loved the experience. Thanks easyrental team.

Like: I had to cancel car hire, as my client cancelled. Avis cancelled without problems, or any charges. The staff member was helpful and understanding.
Dislike: In the beginning, he seemed a bit "under-trained", but overall helpful and efficient. So, not complaining. Thanks Avis, and hope we have better luck next net time )

سهولة الاستلام والخدمة جيدة وسيتم التعامل مع شركه افيز وتعاملت سابقا مع يورب كار وسيكست والان افيز وهي الافضل بالنسبة لي

السيارة كانت بها عدة كدمات وتم اثبات ذلك قبل الاستلام وعند التسليم

Very good car, got an upgrade for free.

No car available, asked to wait. No alternative / upgrade offered. Had to wait more than 30 minutes and then insisted on getting any vehicle, downgraded without much in savings. Paid extra for second driver. No mention of need for toll sticker even though we indicated cross border travel, so had to pay 100 euro fine.

Picked up at Berlin airport, then changed the drop-off location to Leipzig. Deposit for fuel has not yet returned.

Good service and bonus programm. Keep it same!

we had to wait for the car and did not get what we booked. the car was smaller and hard to put or luggage in the car was dirty inside and out windscreen was extremely dirty. no one new how to setup the GPS or change setting to english I could not recommend this dealer, I have rented many cars over the years and this would by fare be the worst state i have ever picked up a car If they had have had another car I would have taken it

Easyrentcars was very easy to deal with would defiantly use again you guys cant be blamed for Avis

very kind with reasonable price

no comment