Please make the Alamo a bit larger so the customer can see it easier. Now it's a bit hidden below the enterprise sign so it took me a minute to find out which is the stand.
Everything else was excellent.
Small cars were not available so I was offered a bigger car with no extra cost. Super helpful and friendly staff who do not mind talking through the whole car with you.
A false nail and ice cream wrappings were found in the car during our rental. AC was not working throughout the whole rental, and was needed on a particularly hot day in the UK
Alamo really stood above previous experiences with other rental companies. They were quick and efficient and the value was outstanding. I will rent from them again at LGW without hesitation.
Like: Friendly and easy going staff at their Gatwick location. When faced with some issues on the booking and with the car; it was easily dealt with and we were away with no dramas. Equally friendly at the other end of our one way drop off in Oxford. Dislike: The fact that I left my child's car seat in the vehicle and it hasn't turned up yet. Not exactly their fault, but would have liked to see some sort of follow up on this by now; as it's been several days since I reported it. Hopefully, it will be located and we can get it back to Australia without too much drama.
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View more >Dislike: The fact that I left my child's car seat in the vehicle and it hasn't turned up yet. Not exactly their fault, but would have liked to see some sort of follow up on this by now; as it's been several days since I reported it. Hopefully, it will be located and we can get it back to Australia without too much drama.
Car Rental Companies AT Gatwick Airport, LGW
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