CAR RENTAL REVIEWS ON PARADISE IN KUALA LUMPUR

The car is very new with only 10,000 km clocked. However, they do not have a counter at KLIA2. They only have counter at KLIA1. So you will have to call the number provided when you have arrived. The car will then be delivered from KLIA1. As for returning the car, you will have to call them and arrange for them to meet you at KLIA2. It will be a bit of hassle though if you are returning the car outside their counter operating hours. Nonetheless, their rates is very competitive.

The price drop protector is very good and the rates is comparatively cheaper than elsewhere. The mobile apps is also extremely useful especially if you are on the road.

The office in downtown Kuala Lumpur is kinda tricky to locate. It's just a small desk at the lift lobby. The number provided took many attempts to get through. But the good rates offset the hassle.

Rates is very competitive. Website layout is easy to use and informative.

the staff was awesome.

Very poor quality of car supplied by Paradise

I received the car as per my booking. The car is in good condition.

The booking process was easy and trouble-free. The rate was competitive.

Cars are in good condition, friendly staffs

The car we got, a Bezza was low on power but extremely fuel economical. Ride was kinda bumpy but the AC is very cooling even in extremely hot KL weather.

As always, erc.com delivers as promised. The special periodic discounts is something that I always look forward to.

It served the purpose. Nothing fancy. Just right.

Easy booking.

Great staff courteous and helpful. Only suggestion I would make is work on your maps and instructions for pick up and drop off. I have rented twice now with them and both times I have had to call the office to find both pick-up and drop off locations in Car Park D! For drop off, for example, there are two entrances to 'D'. One is marked D the other isn't but has Car Rental returns over the entrance. The problem is that you pass the one marked D first and so immediately turn in. There is no way in or out once you are on the ramp!

I didn't see price drop in action but the booking experience was very simple with good email follow-up and the car was there as promised so all good in my book.

The car was in a great condition despite the car being compatibility the cheapest in the market.

Best price in the market

Not sure if it was because I obtained the car a very good price, but I was provided with what at least among all the cars available the worst car, had lots of damage (dents, scratches) and mechanically not the best car as there were lots of odd sounds coming from the car when driving.

Efficient

Good

Once I landed, it was easy to find the location as per the instructions given on the booking voucher. The car was ready before time. It was a hassle free pickup & drop.

The cheapest & best rental service. A great experience. Will surely use their services in future. Highly recommended for hiring a self driven car.

Excellent service, no issues, thank you!

Yes it exceeded my expectations

The staff at Paradise KLIA T1 is always very polite and friendly. Very professional and efficient. It's a breeze to get car and return without any hassle. My favourite car rental company

I would like to especially commend your counter staff Mr Ashish who attended to me during pickup. He was professional, polite and helpful.

Paradise rental car is not recommended. The car is in really bad condition with scratches. Returning the car is a hassle. The rental car location is inconvenient located in totally traffic jam road and the officer took so long to check the car.

The web booking is convenient, please do not use paradise really not recommended.

The staff are very welcome, and informative. I got brand new proton saga car. It was very clean, and no problem so far.

Would like to book car from this site again.

Booked a Bezza, received a Saga. Car was ok but not intent to rent again with this company.

Everything ok