Me and my friends reach at exactly 8am as requested, but there was no car ready for us. The counter personnel informed us that the car have a flat tyre, so we needed to wait until 9am for the car tyre shop to open. Then all the counter staff left and there was nobody there. This was totally unacceptable for us to be waiting for an hour for the car repair so we called their customer support to complain. By right they should have checked the car thoroughly the day before. After discussing, they agreed to send a another car, but it will only arrive at 8.45am. In the end we got an older model of Saga than the promised Bezza new variant, and it's engine was underpowered.

Helpful staff, car in very good condition

Easy booking

The car itself is in bad condition with scratches all over the car. The car fuel cover would not open upon pulling the lever and have to pry it to make it open and the high beam isn't working as well.

The office in downtown Kuala Lumpur is kinda tricky to locate. It's just a small desk at the lift lobby. The number provided took many attempts to get through. But the good rates offset the hassle.

Rates is very competitive. Website layout is easy to use and informative.

The kind of thorough checks they do while dropping the vehicle, it is not done that way while handing over the vehicle. This annoying me bit. Other suggestion.. They should provide the toll top up card for easy top up. Unnecessarily, I had to buy a new card. Otherwise it is fine.

Good