Woeful

H.Ferreira

Australia

Reviewed: Wed, May 29, 2019

About Atlas: 5.0 /10

Well well, firstly what was advertised was $89 per day plus insurance. When I got to Atlas rental the lady behind the counter proceeded to explain why I was an idiot to use easyrent cars platform. Then proceeded to charge me an additional $300 for insurance and extras. Overall, poor service, poor 3rd rate experience. As someone whom travels extensively and rents vehicles on a regular basis I won’t be using Atlas again - furthermore, I ended up with two insurance policies for a 2 day car trip and paid $400 for these - crazy. Anyway the trip was good, however atlas (no thank you)

About QEEQ: 8.0 /10

Easy

Atlas

Coolangatta Airport(OOL)

Gold Coast

Australia

Compact | BMW 320i or similar

1 days rental

Relevant Reviews on Atlas TUGUN (GOLD COAST)

Iv.IP

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Atlas

Coolangatta Airport(OOL)

Gold Coast

Australia

Reviewed: Fri, Oct 18, 2019

“Hassle free & great in app trip monitoring.”

About Atlas: 8.7 /10

Staff was very helpful and pleasant to interact with, appreciate everything. I needed to call the general landline to get instruction for pick up and drop off and was helped very quickly. It's great that a text message was able to be sent regardless of the country my number/sim was linked to. Very happy with my experience!

About QEEQ: 10.0 /10

N.Changrattanachaichok

Australia

1 days rental

Full Size | Toyota Camry or similar

Atlas

Coolangatta Airport(OOL)

Gold Coast

Australia

Reviewed: Tue, Apr 30, 2019

“What you expect to get is not honoured”

About Atlas: 4.7 /10

We booked and got confirmed for a Toyota Camry, however when we picked up the car we got offered a Pulsar. So the front counter staff said he would get the manager to call me on the next day but I never receive any. He said he would expecting a Camry to be returned next day and would call but never happen but eventhough he should give me a refund credit for being offered a smaller car. In fact he tried to persuaded me to believe that Pulsar is similar to a Camry !! Until I said to him I used to live here and I bought a Pulsar in 1996 then he stoped. Anyway the whole experience was bad.