AMERICA CAR RENTAL CAR RENTAL REVIEWS IN MEXICO

El auto desde mi punto de vista ya no debería estar a disposición de renta

realmente pésimo servicio por qué si en la reserva ya lleva un seguro con daños a terceros por qué a la fuerza el personal del mostrador te vende el mismo seguro cuando ya está incluído no entiendo

They where amazing. Really fair safe and fast. Good staff.

Perfect on the selection and price all was perfect.

No tenían el auto prometido, ni algo semejante. Las opciones de seguros era muy costosas.

Es la primera vez que uso este sitio.

- Opportunity on improve picking up process - Customer mindset training - Better lobby and facilities - Improve and make easier the process - All Customers show been dissatisfaction in the time I was - Setting of indicators of satisfaction

Got made to buy insurance that was twice as expensive as the car rental. They claim it’s because we booked through a third party and get bad rates. Extremely inefficient car pick up and drop off process - the person whole checks you in then takes you to the car before coming back and doing the next customer. Waited 90 minutes. Also had to wait for someone to inspect the car when dropping off - took around 45 minutes.

Won’t be booking through this company again as insurance isn’t included and isn’t an option, so we ended up spending the same amount on insurance (or in this case almost twice as much) as we did on car hire through QEEQ. Absolutely ripped off and ruined the whole process. Over $600 AUD to hire a Suzuki hatchback for 4 days is not good value

Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos

Ninguno

We waited a very long time to get our car and the car was in bad conditions and dirty.

America´s staff wanted to charged me $150 dollars for a small dent that was possible be done on the road. I declined to pay it.

Si me gusto el servicio

Me gusto mucho

I waited too long to get my car and people were rude

The reservation has the wrong drop off location, they messed up the contract. They charge us the deposit and suddenly they decided they dont have a car eventhough the luggage was already in the car

They never answered us when we arrived so we couldn't get a car when we arrived. We had to pay for a taxi and our 5 day trip to Mexico was ruined

The service at American rent a car was terrible Rude nasty stupid .... never get pick up from air port have to pay a taxi cab ....... over charge on the price.... drunk guy in the counter......