More expensive than shown

Terrible staff, they don't care about anything. Car given with full tank and low pressure in tyres.

great as usual!

Great value for money so no complaints other then sometimes the cars are not cleaned properly.

More staff at the counter (there was only one person) would have shortened the wait. A street address would have helped the sat nav find the drop off location. £1800 hold on my credit card for up to 28 days is excessive and will stop me from using this company again

I don't know which is Easirent and which is Easyrentcars.com so have pasted this in to both.......Staff were friendly, the pickup process was a little slow, and the 'upsell' of insurance at the checkin desk was something I would have rather didn't happen. Having booked insurance online, this was 'belittled' slightly by the check in staff and so ultimately we did purchase additional insurance, though I understand I could have stuck to my original booking. That said, the check in staff and and at departure were friendly, and helpful. Without doubt the biggest let down was that the car was not the one chosen, and was not 'similar' as their website suggested. Instead of a 'Medium SUV' similar to a Ford Kuga, we had a Peugeot 2008 which is the size, height and with the space of a mini hatchback.