The easiest car rental from start to finish

La camioneta fue muy buena!! Lo único que no me gusto de Budget en específico fue que no proveían servicio para regresar la camioneta en la terminal, por una tarifa adicional, a fin de no perder tiempo en traslados. En el caso de Dollar si me lo ofreció en una ocasión previa.

Fue efectivo, aunque no me bajo el precio de la renta.

Lors de la prise de voiture, le premier employé de Budget a tenté de me proposer plusieurs options supplémentaires que j'ai refusées en lui demandant de s'en tenir au contrat souscrit. La voiture fournie était une petite Kia qui ne correspondait pas à mon attente. Il m'a fallu retourner au comptoir ; la deuxième employée que j'ai vue a d'ailleurs paru surprise, et m'a immédiatement fourni le modèle Elantra comme précisé sur le contrat. Était-ce une employée qui faisait du zèle ou une directive de Budget ?

Parfait

Car had plenty of space same model as booked. Short wait time to pick up car.

The queue to collect the car was over an hour and a half which I consider completely unreasonable. At one point there were 4 members of staff talking amongst themselves rather than serving the very long queue of people, who were extremely tired after a long trip. When I did get to the desk, the employee then attempted to sell various insurances, claiming we didn’t have any protection when the paperwork clearly stated we did. Obviously, we did not take the insurance, but he told lies about the amount of cover we had, trying to take advantage of our lack of knowledge of the country and our fatigue. I loved the car, it was exactly what we needed, but the service at Budget on pick up was terrible. On return it was easy and friendly.

Very easy to use. Good prices, would definitely use again.

The whole process went smooth from the time I booked the car to the time I returned the car.

Price drop protector is a wonderful tool. It did save me some money on my car rental. Good job!